Home2 Suites by Hilton Albuquerque/Downtown-University

Home2 Suites by Hilton Albuquerque/Downtown-University 123 guest rooms located at Interstate 40 and Interstate 25, New Mexico's busiest intersection. Scheduled to open mid-2014. 121 guest rooms located at Interstate 40 and Interstate 25, New Mexico's busiest intersection.
(68)

Managed by Total Management Systems, Inc.

Operating as usual

Come apply to work at the Home2 Suites by Hilton Albuquerque Downtown. I’ll be taking applications all day at the Albuqu...
05/27/2021

Come apply to work at the Home2 Suites by Hilton Albuquerque Downtown. I’ll be taking applications all day at the Albuquerque Civic Plaza.

Come apply to work at the Home2 Suites by Hilton Albuquerque Downtown. I’ll be taking applications all day at the Albuquerque Civic Plaza.

Happy Mother’s Day to our beautiful Home2 Suites by Hilton Team Members, and all of our guests.
05/09/2021

Happy Mother’s Day to our beautiful Home2 Suites by Hilton Team Members, and all of our guests.

05/07/2021

Job Summary:
Represents the hotel to the guest throughout all stages of the guest’s stay by working
with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests and ensuring the guests have a pleasant stay and smooth checkout.

Job Duties:
Maintains an inventory of vacancies, reservations and room assignments.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary.
Knows cancellation procedures.
Knows room locations, types of room.
ms available, and room rates.
Registers arriving guests and assigns rooms.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Coordinates guest room maintenance work with the engineering and maintenance division.
Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
Knows daily activities and meetings taking place in the hotel.
Reports any unusual occurrences or requests to the manager or assistant manager.
Manages and resolves all guest complaints in a professional and courteous manner.
Processes guest check-outs and handles monetary transactions.
Maintains customers’ privacy.
Maintains a high level of professional appearance and demeanor.
Performs other duties as assigned.
Qualifications:
Previous hotel-related experience preferred.
Ability to communicate with public, hotel staff, and management in a professional manner.
Knowledge of surrounding areas and local events.
Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures.
Able to properly secure guest information.
Ability to learn safety, emergency, and accident prevention policies and procedures.
Skilled in the use of front office equipment.
Knowledge of proper telephone etiquette.
Ability to work a flexible schedule, including weekends and holidays

04/20/2021

Are you looking to start a career in Hospitality? Join us for our Job Fair on April 22 SpringHill Suites by Marriott Albuquerque North/Journal Center ! We offer great pay and we are one of the only companies that offer benefits. Don't miss this chance!

10/26/2020
10/07/2020
We finished International Housekeeping Week with a big lunch and some fun games!!! Congratulation to our winners. #happy...
09/18/2020

We finished International Housekeeping Week with a big lunch and some fun games!!! Congratulation to our winners. #happyinternationalhousekeepingweek #home2housekeeping

It’s international housekeeping week!!! Our Home2 managers are  wearing their chef  hats to honor our year round houseke...
09/14/2020

It’s international housekeeping week!!! Our Home2 managers are wearing their chef hats to honor our year round housekeeping heroes!
#happyhousekeepingweek #home2suitescelebrates

We are having Cuban sandwiches for our team member appreciation Tuesdays at the Home2 Suites By Hilton Albuquerque Downt...
08/04/2020

We are having Cuban sandwiches for our team member appreciation Tuesdays at the Home2 Suites By Hilton Albuquerque Downtown University.

It’s taco Tuesday at the Home2!
07/21/2020

It’s taco Tuesday at the Home2!

07/02/2020
Here at the Home2 Suites by Hilton Albuquerque we keep celebrating our team members while following safety and physical ...
06/30/2020

Here at the Home2 Suites by Hilton Albuquerque we keep celebrating our team members while following safety and physical distance procedures.

The Home2 Suites by Hilton Albuquerque Downtown-University is proud to keep “filling the earth with the light and warmth...
04/16/2020

The Home2 Suites by Hilton Albuquerque Downtown-University is proud to keep “filling the earth with the light and warmth of hospitality”.
We got this note from one of our guests.
#welcomehealthcareproviders #hiltoncares #weareopen #staywithus

#extendedstay #weareopen #healthcareproviders
04/08/2020

#extendedstay #weareopen #healthcareproviders

The Home2 Suites by Hilton Albuquerque Downtown University is open. We are offering special rates for health care provid...
03/26/2020

The Home2 Suites by Hilton Albuquerque Downtown University is open. We are offering special rates for health care providers and locals. For reservations please call 505 242 0002.
Come stay with us and bring your pets with you.
#weareopen #petfriendly #staywithus

Do you need to work from home? You can work from Home2 Suites by Hilton Albuquerque Downtown University. Offer starting ...
03/25/2020

Do you need to work from home? You can work from Home2 Suites by Hilton Albuquerque Downtown University. Offer starting at $35.00.
#staysafe #workfromhome #freewifi

Thank you to all the doctors, nurses, and health care providers that are doing their best to keep us safe. #healthcare #...
03/24/2020

Thank you to all the doctors, nurses, and health care providers that are doing their best to keep us safe. #healthcare #hospitalstaff

Today’s morning routine. We are working hard to protect our guests, our team members and our community. #preventionisthe...
03/12/2020

Today’s morning routine. We are working hard to protect our guests, our team members and our community. #preventionisthebestcure #washyourhands # home2disinfects

Home2 staff protecting our guests and our team members. #washyourhands #disinfect #preventativemeasures
03/11/2020

Home2 staff protecting our guests and our team members. #washyourhands #disinfect #preventativemeasures

It’s a beautiful day for a team member appreciation cook out at the Home2 Suites by Hilton Albuquerque
02/29/2020

It’s a beautiful day for a team member appreciation cook out at the Home2 Suites by Hilton Albuquerque

Home2 Suites by Hilton partnering with Albuquerque Academy to make donation care packages🎁♥️.Thank you Best Western Plus...
02/22/2020

Home2 Suites by Hilton partnering with Albuquerque Academy to make donation care packages🎁♥️.
Thank you Best Western Plus Executive Suites and the Springhill Suites that donated items to make this happen!
#yourtwohands #givingbacktothecommunity #home2suitesalbuquerque Total Management Systems, Inc.

Having a farewell party for Yasmin Jimenez. She is moving on to be GM at one of our properties!!!Good luck Yasmin!
02/12/2020

Having a farewell party for Yasmin Jimenez. She is moving on to be GM at one of our properties!!!
Good luck Yasmin!

Had fun at our end of the year party. Happy Holidays from the Home2 Suites by Hilton Albuquerque.
12/13/2019

Had fun at our end of the year party. Happy Holidays from the Home2 Suites by Hilton Albuquerque.

The  Home2 Suites by Hilton Albuquerque front desk team at the peak of the mountains celebrating their peak performance....
11/02/2019

The Home2 Suites by Hilton Albuquerque front desk team at the peak of the mountains celebrating their peak performance. #greatteam #joinourteam #honorsenrollment #100millionmembers #100yearsofhospitality

Don’t forget to take a picture in our gondola for a chance to win a gift basket!!!
10/04/2019

Don’t forget to take a picture in our gondola for a chance to win a gift basket!!!

Home2 Suites by Hilton Albuquerque welcomes everybody to the Albuquerque International Balloon Fiesta. 🎈 #Internationalb...
10/04/2019

Home2 Suites by Hilton Albuquerque welcomes everybody to the Albuquerque International Balloon Fiesta. 🎈
#Internationalballoonfiesta #hilton100 #wearehiltonwearehospitality #home2suites

Our  international housekeeping week olympics winners!!!!! Big congrats to all the participants and winners!! #internati...
09/13/2019

Our international housekeeping week olympics winners!!!!! Big congrats to all the participants and winners!! #internationalhousekeepingweek #ihw2019 #home2internationalhousekeepingweek

We are ready for our housekeeping olympics! Happy international housekeeping week! #internationalhousekeepingweek #ihw20...
09/13/2019

We are ready for our housekeeping olympics! Happy international housekeeping week! #internationalhousekeepingweek #ihw2019 #home2internationalhousekeepingweek

All ready for our housekeeping stars awards ceremony! #housekeepinginternationalweek #internationalhousekeepingweek #hou...
09/13/2019

All ready for our housekeeping stars awards ceremony! #housekeepinginternationalweek #internationalhousekeepingweek #housekeepingsuperstars #hiw2019

Who can fold towels the fastest? Here are our superstars! #internationalhousekeepingweek #ihw2019 #home2internationalhou...
09/11/2019

Who can fold towels the fastest? Here are our superstars! #internationalhousekeepingweek #ihw2019 #home2internationalhousekeepingweek

Lunch and a movie for our first day of International Housekeeping week. Our housekeepers had lunch together while watchi...
09/09/2019

Lunch and a movie for our first day of International Housekeeping week. Our housekeepers had lunch together while watching a small movie in which they were the protagonists! #internationalhousekeepingweek #happyhousekeepingweek #wearehiltonwearehospitality #home2internationalhousekeepingweek

Housekeeping appreciation day!!! Home2 team members having a nice time at Dave & Busters! Thank you for all your hard wo...
07/29/2019

Housekeeping appreciation day!!! Home2 team members having a nice time at Dave & Busters! Thank you for all your hard work!

07/01/2019
Hilton's 100 Anniversary

Home2 celebrates Hilton's 100!! #wearehilton #hilton100 #wearehospitality #humblebeginnings #conradhilton

Address

1660 University Blvd NE
Albuquerque, NM
87102

Courtesy shuttle in a 4 mile radius

General information

121 guest rooms located at Interstate 40 and Interstate 25, New Mexico's busiest intersection. Scheduled to open mid-2014. Managed by Total Management Systems Inc.

Alerts

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Category

Our Story

Located in the heart of Albuquerque Home2 Suites by Hilton Albuquerque is just five minutes from downtown Albuquerque and within walking distance of the University of New Mexico. Guests at this modern all suites hotel enjoy easy access to local Albuquerque attractions, the historic Old Town, and endless dining and entertainment options. Start each day right with free breakfast at our Inspired Table. Enjoy fantastic leisure amenities at this extended-stay hotel in Albuquerque. Swim in our indoor pool, energize in the fitness center, or enjoy a game in the entertainment room. We also can host small events in our boardroom or meeting room contact us for further information.

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Comments

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Thank you for the amazing hospitality!
The lobby had a couple of these. This was my better picture. :) https://www.facebook.com/photo.php?fbid=575484352872311&set=a.111818189238932&type=3&theater
Wow so disappointed! We booked in August for our friends wedding in Oct. We have a confirmation for a set price and I get an email telling me the price has tripled all of a sudden. When we called we are told it is our friends fault who booked the block of rooms. How do you do that to your customers!!! This is not right!!!! Anyone agree? I have email confirming price no where does it say they can just increase your price!!!
Four cars broke in the parking lot of the hotel. Disappointed with the approach of hotel staff. For them this happens very frequently so they are use to it. My sincere advice to avoid this hotel.