Hampton Inn by Hilton, Amesbury

Hampton Inn by Hilton, Amesbury Off I-95/I-495, our Amesbury rooms are 15 minutes from Salisbury Beach. Lake Gardner, Maudslay State Park, and Newburyport are all within four miles.

A variety of restaurants are within walking distance, and Cinemagic is a half-mile from the door.

08/13/2022

Are you a morning person with a passion for hospitality?

Hampton Inn by Hilton Amesbury, MA is seeking a Part-Time Breakfast Attendant. As a Breakfast Attendant, you would be responsible for providing an amazing guest experience during the morning breakfast hours. You would play a big role in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Set up of breakfast
Restocking and cooking breakfast items
Guest interaction throughout the morning

Clean lobby, breakfast, pantry, and kitchen

Deep cleaning and weekly cleaning assignments

Safe food handling and preparation
Maintaining proper food inventories and control food costs

Qualifications:
Earlier riser (5:00am – 11am)
Available weekends and weekdays
Enjoys guest interaction
Friendly and outgoing

08/13/2022

Hampton Inn, Amesbury, MA is looking for Full-time/Part-time Front Desk Agent. Candidate must be flexible to work any shift. Schedule includes nights, Weekends and holidays.

Hotel experience a plus. Good computer & customer service skills, enthusiasm a must!

Responsibilities:

Assists our guests efficiently, courteously and professionally in all front desk related functions.
Performs to maintain a high standard of service and hospitality at all times.
Provides courteous guest service
Uses suggestive selling skills and company sales programs to maximize revenue and occupancy levels
Assists guests on arrival and departure. Responsible for conducting courtesy calls within 20 minutes after guest check-in
Operates the telephone console
Processes reservation and cancellation requests
Maintain and organize work area and clean model, lobby and Front Desk, and Guest Common area daily.
Assist in maintaining the cleanliness and organization of the Laundry Room and the Guest Laundry.
Complies with safety and security policies in accordance with Established standards to include property tours.
Makes periodic tours of the property to note safety and security issues.

Requirements

Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment.
Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.
Experience in working with the public in a service industry is preferred or related activities.
Requires ability to walk and stand during entire working period of 8 hours.

08/13/2022

Job Overview :

Room Attendants are responsible for cleaning and preparing rooms for our overnight guests. A well prepared room that is clean, fully stocked, and in good working order allows us to deliver on an exceptional experience for our guests. Additionally, Room Attendants contribute to the overall safety and security of the hotel by reporting damage, following safety rules, and assisting in emergency situations.

Primary Responsibilities :

Clean and prepare guest rooms; responsibilities include but are not limited to:

Picking up and removing trash.

Changing linen and making the bed.

Cleaning entire bathroom.

Sweeping, vacuuming and dusting guest room.

Cleaning windows and mirrors.

Retrieve, stock, restock and store the housekeeping cart.

Respond to guest inquires and requests as appropriate.

Report any damage, mechanical problems, or missing room equipment/items.

Promptly turn in found items with documentation to Lost and Found.

Participate in deep cleaning programs as assigned.

Qualifications :

Must be able to successfully complete tasks in prescribed timeframe.

Ability to work alone to clean all zones of the guest room/suite with an even temperament.

Effectively communicate with our guests.

Good eye for detail.

06/02/2022

We are looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, processes invoices and prepares paychecks. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

Responsibilities

Check in guests, answer phones and take reservations
Respond to guest complaints, requests and emergencies
Process invoices, post checks to vendors and distribute employee checks
Reconcile accounts
Balance the cash drawer and log receipts
Investigate and resolve out-of-balance accounts
Keep accurate financial records and ledgers
Help prepare for forecasts and audits
Skills

Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
Experience with accounting and facilities management software
Excellent math skills
An eye for detail
Good problem-solving skills
Strong customer service skills
The ability to multitask
Strong written and verbal communication skills
Availability to work overnight

Job Type: Full-time

Address

284 Elm Street
Amesbury, MA
01913

Telephone

+19788345080

Website

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