Country Inn & Suites by Radisson, Athens, GA

02/21/2024

04/18/2022

HOTEL RECEPTIONIST
General Purpose

Welcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure guest satisfaction.

Main Job Duties and Responsibilities

*welcome and greet guests
*answer and direct incoming calls
*inform guests of hotel rates and services
*make and confirm reservations for guests
*register and check guests in
*confirm relevant guest information
*maintain clear and accurate records of guest room bookings
*listen and respond to guest queries and requests both in-person and by phone
*address any problems or complaints made by guests

Position is full time, shifts will vary. Shift times are 7a-3p and/or 3p-11p. Must be available to work both shifts. Applicant must be available to work nights and weekends.

03/07/2022

The Breakfast Attendant is responsible for preparing and serving the daily complimentary breakfast, greeting each guest at breakfast, and ensuring that the guests are 100% satisfied.

Set-up and maintain breakfast items, keeping an attractive, abundant presentation that is organized, clean, and meets brand standards.
Be sure the quality and appearance of the food you serve meets the hotel's standards.
Keep your station clean and set up with the required supplies at all times.

03/07/2022

SUMMARY: To clean rooms and halls in hotel by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures.
Stock cart with guest room supplies at beginning of shift.
Greet any and all guests with a “Good Morning” (or afternoon, evening).
Replace linens on beds and replenish guest room supplies.
Empties wastebaskets, and empties and cleans ashtrays.
Rearrange furnishings, drapes and room accessories.
Provide necessary linen and amenities to guests in accordance with the guest room legend.
Leave the guest room in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked.
Report any damage, hazards, repairs, and strangers in assigned areas.
Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and Found item and writing: the date, where it was found, description of the item, and the name of the person who found it.
Responsible for all keys signed out for the shift.
Clean all corridors and service areas.
Respond to any projects or requests developed by the Housekeeping management team.
Replaces light bulbs (if necessary).
Restock cart at end of shift and organize the linen closet to prepare for the next day.
Other housekeeping duties as assigned.
EXPERIENCE CERTAINLY HELPS BUT NO EXPERIENCE IS NECESSARY AS WE TRAIN OUR STAFF FULLY.

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