09/15/2026
You know someone is making a difference when people stop referring to them by their job title.
At the Courtyard By Marriott Santo Domingo, Maria is known as "The Mom of the Courtyard."
For more than two decades, she's been the person colleagues count on, the familiar face guests remember, and the associate who quietly helps create a sense of belonging for everyone around her.
During hurricanes and other emergencies, she has volunteered to stay on property to support guests and fellow associates. She's trusted to prepare rooms for brand audits, train new team members, and step in wherever help is needed.
But what’s remembered most is they way she shows up for others.
Her colleagues describe her as someone who gives freely, offers help without hesitation, and expects nothing in return.
In hospitality, some of the most important work happens behind the scenes. This International Housekeepers Week, we're celebrating associates like Maria whose care, pride, and attention to detail help create memorable stays for guests around the world.
Their impact lives on in the comfort they create, the care they show, and the lasting impressions guests take with them long after checkout.
If you're looking for a career where small acts can make a lasting difference, explore opportunities to join our team and help create moments like Maria does: https://marr.in/6182BGufWI
