We offer wash, dry and fold services. Serving Carolina Beach, Kure Beach and Ft. Fisher Our Rental Policies
Linen Rental Policies & Agreement
Linen Rental & Delivery:
In order to process and guarantee delivery, payment for the rental of linens must be received in full at time of order. All linens rented will be delivered on scheduled delivery date no later than 6pm to properties that do not h
ave a contract with Goin' Coastal Linen Rentals, LLC. All linens rented that are to be delivered to properties that have a contract with Goin' Coastal Linen Rentals, LLC will be delivered to the property prior to check in. Order Cancellations:
Orders cancelled less than 72 hours prior to delivery date will forfeit all money paid and will not receive a refund. Orders cancelled more than 72 hours prior to delivery date will receive a full refund of all money paid less a $10.00 administrative fee. Note: Orders must be cancelled by email only. Send an email to [email protected] requesting the linen rental to be cancelled. You must provide your name, phone number, the original scheduled check in/out dates and address of the rental property. Last Minute Orders & Delivery Fee:
Last minute orders are any order of linen placed the day of delivery or anytime during your stay. We will make every effort to have your items delivered to you by 7pm the day of order. Last minute orders placed after 5pm will be delivered the next day. All orders will be subject to a $15 delivery fee. Linen Procedures at Checkout:
Place all rented bed linens, bath towels, hand towels, wash cloths, dish cloths, dish towels, bath mats and beach towels inside the provided Turquois laundry bags (do not put comforters, pillow shams or mattress covers in the Turquois laundry bags) and place the laundry bags inside at the door. If checking out prior to scheduled check out time, please notify us so we can schedule an earlier pick up. Responsibility:
Lessee assumes all responsibility for all linen while out of the possession of the Goin' Coastal Linen Rentals, LLC and promises to return such linen to Goin' Coastal Linen Rentals, LLC in the same condition as it was received. Natural wear from responsible use is expected. Lessee shall be liable for any loss, theft, damage or destruction of leased linen. All linen lost or damaged beyond cleaning/repair will be charged to the lessee at regular replacement cost. NOTE:
All linens are for indoor use ONLY with the exception of beach towels (subject to availability)
Hurricane Policy:
In the event of a hurricane and a mandatory evacuation order is given for the area your rental property is located in, please contact us to reschedule delivery or cancel your order. Should you choose to cancel we will issue a full refund less a $10.00 administrative fee. No refunds are given for cancellations without a mandatory evacuation order.
