08/24/2026
As a new academic year begins at Eastern Illinois University, I couldn’t be more excited for all the new and returning students, faculty, and staff who make EIU so special.
It truly is a season of new beginnings.
During my time at EIU, I learned that hospitality is not in everyone’s DNA. It takes a special person to understand that we are, first and foremost, in the people business.
Hospitality requires authenticity, curiosity, generosity, and a commitment to surrounding yourself with people who understand and believe in the industry.
Through the Hospitality and Tourism Management program, I was fortunate to be introduced to extraordinary people and experiences that shaped the way I see hospitality today.
I had the opportunity to learn from a CEO of a world-renowned coffee brand, work with a hotel consultant who challenged me to understand the many reports and measurements behind a healthy hotel property, and connect with a brand ambassador representing one of the world’s renowned hotel brands.
But perhaps the most valuable opportunity came through my internship at a four-star bed and breakfast in the Shires of New England.
There, I had the privilege of learning from a bed and breakfast owner with more than 35 years of hospitality experience. His career has included opening and managing luxury hotels, restaurants, spas, and professional sports and entertainment venues around the world—including the iconic The Oberoi Udaivilas in Udaipur, India.
Even today, despite our busy schedules and the distance between our businesses, we continue to find time to talk about hospitality, entrepreneurship, and the businesses we are building.
Those relationships are something I will always treasure.
As the Charleston House continues to grow and pursue authentic hospitality excellence, I cannot thank Eastern Illinois University enough for the education, experiences, relationships, and opportunities that helped prepare me for this journey.
I will continue to be an ambassador not only for EIU, but especially for the Hospitality and Tourism Management program that helped shape the person and hospitality professional I am today.
The connection between Eastern Illinois University and the Charleston House will forever be a strong one.
EIU will continue to prepare students and alumni to lead, serve, and succeed in their respective fields—and I am incredibly proud to be one of them.
Reminiscing on the day Billy the Panther visited the Charleston House last October 2025.
It’s moments like this that I will cherish forever.
Forever EIU.
Forever Charleston House.
Joshua Nathaniel Craig
B.S. Hospitality & Tourism Management
Magna Cum Laude
Class of 2024