03/28/2020
CQ Hotels’ mission has always been to provide a safe haven for our guests, support them throughout their stays and connect them to our great cities, and all that they offer. However, our wonderful cities are at varying stages of lockdown to slow the spread of COVID-19, travel is at a standstill, and many hotels have closed their doors.
Given these factors, as well as employee safety and public policy concerns, we deeply regret announcing that we are temporarily closing most or all of our CQ Hotels, as of March 28, 2020. The decision to temporarily close these hotels was painful, and despite low occupancy we kept our doors open longer than most nearby hotels, in order to serve our guests.
We understand that many other businesses are facing the same challenges, having to make difficult decisions that affect lives and livelihoods. Our hearts go out to each and every one of you in solidarity. We do believe that the faster we contain this virus, the faster we will be able to resume operations in all affected industries. And we remain at your service, to help in any way we can.
Ultimately, we are optimistic about the future. To borrow from theatre - a sister industry which has been as deeply affected as hospitality – we are confident that this is just intermission. We will see you again, and for a second act that is stronger than the first. We look forward to welcoming you back and connecting you to the activities and venues that feed our body and soul – as soon as it is safe to do so.
Please contact our Guest Services direct line at +1.203.905.2100, or e-mail us at [email protected] for any questions you may have concerning your future reservation. If you made a reservation through a third party website, please contact them directly.
For additional information and updates, please visit: https://www.centralloophotel.com/covid-19-update/
In the meantime, please care for yourselves and your families, colleagues and communities. Know that we are in this together – apart for now.
Thank you for your loyalty.
Sincerely,
John Paul
President and CEO
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