Fairfield Inn & Suites by Marriott Cincinnati North/Sharonville

Fairfield Inn & Suites by Marriott Cincinnati North/Sharonville Over 700 locations across the US, Canada and Mexico offer everything you need for a comfortable and productive stay at a great value. Modern rooms and suites, ample workspaces, and friendly and responsive staff.
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LET'S GET IT DONE®.

Operating as usual

06/14/2021

Department: Hotel Housekeeping/Front DeskBenefits Level: Hourly

Reports To: Executive Housekeeper/Guest Service ManagerApproved Date: September 2008

SUMMARY

Keeps hotel lobby breakfast/refreshment area or concierge room stocked and in clean and orderly condition by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Meet and greet guests and answer questions and inquiries.

Puts away weekly delivery of supplies and rotates stock.

Re-stocks food and beverage items on bar as guests deplete them and puts away food and supplies at end of meal period.

Washes dishes and breakfast food trays.

Cleans waffle irons and microwaves.

Clears and wipes counters and tables, places centerpieces on tables and removes salt/pepper shakers.

Fills coffee pots before leaving.

Fills hot water dispenser and electric steamers to prepare for the next day.

Disposes of trash and wipes down trash cans.

Breaks down cardboard boxes and carries out to the trash/recycling receptacle

Vacuums and mops dining area and pantry.

Organizes pantry.

Completes pantry communication log for other shifts and hotel employees to review.

Communicates inventory shortages, maintenance issues, or guest complaints to manager.

Assists with cleaning public restrooms, pool area, fitness center, main lobby, sleeping rooms or laundry or special cleaning projects as requested.

KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

EDUCATION and/or EXPERIENCE: No specific knowledge, education or training required to accomplish the essential functions of this job.

LANGUAGE SKILLS: Ability to read some two- and three syllable words and to recognize similarities/differences between words and numbers. Ability to print and/or to speak simple sentences.

MATHEMATICAL SKILLS: Ability to read, write and recognize numbers, comprehend signs and symbols.

REASONING ABILITY: Ability to apply common sense understanding to carry out simple instructions.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. The employee is occasionally required to talk or hear and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT: The work environment described here are representative of those an employee encounters while performing the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles and toxic or caustic chemicals. The employee is frequently exposed to extreme heat from hot water and hot plates. The employee is occasionally exposed to blood-borne pathogens and a mild risk of electrical shock. The noise level in the work environment is usually moderate.

ACCOMODATION: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

CRISIS MANAGEMENT: Must be able to handle a crisis in a calm, effective manner. This includes upset guests, fire, tornado, armed robbery and assault, bomb threats and accidents.

Brand: Fairfield Inn
Address: 11440 Chester Road Cincinnati, OH - 45246
Property Description: 205 Fairfield Inn
Property Number: 205

05/29/2021

We're hiring a housekeeper position!

SUMMARY
Cleans rooms and halls in hotels by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Cleans guestrooms, lobbies, lounges, rest rooms, corridors, elevators, and stairways.

• Sorts, counts, fold, marks, or carries linens.

• Cleans hotel according to franchise standards and within required timeframes to include but not limited to: stripping and making beds; dusting furniture; washing walls, ceiling, and woodwork; vacuuming, scrubbing, waxing, and polishing floor; washing windows, door panels, and sills; emptying wastebaskets, and emptying and cleaning ashtrays; cleaning and vacuuming rugs, carpets, upholstered furniture, and draperies; and cleaning bathroom sink, toilet and tubs/showers stalls.

• Replenishes supplies such as bathroom necessities, drinking glasses and writing supplies.

• Moves furniture, hangs drapes, and rolls carpets to ensure compliance with franchise requirements.

• Transports trash and waste to disposal area.

• Replaces light bulbs.

• Stocks, organizes, and maintains housekeeping carts and equipment.

• Greets guests in warm, friendly manner.

• Ensures key control and security policies to maintain the guest’s privacy and security of personal belongings when working in guestrooms.

• Use all materials, chemicals and tools safely to avoid injury, waste, unnecessary damage or accidents.

• Communicate with maintenance department regarding room needs.

For complete job listing and to apply, visit https://kinsethjobs.com/clients/19209/posting/5201647/en?

05/29/2021

We are hiring for a third-shift Night Auditor!

SUMMARY
Provides customer service to guests of hotel by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Greets, registers, suggestively sells rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner.

• Acts as manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction.

• Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day.

• Ensures that the night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely.

• Enters information and prints night audit reports in an accurate and timely manner per night audit guidelines.

• Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy.

• Date stamps, sorts, and racks incoming mail, faxes and messages.

• Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner.

• Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions.

• Accurately checks out guests and communicates departures with housekeeping staff.

• Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures.

• Makes, confirms and cancels reservations via telephone, computer and in writing.

• Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures.

• Posts charges such as room, food, liquor, or telephone to ledger.

• Deposits guests' valuables in hotel safe or safe deposit box.

• Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained.

• Maintains the cleanliness and organization of the hotel lobby and front desk area.

• Washes, folds and properly stores laundry (depending on business unit).

For complete job listing and to apply, visit https://kinsethjobs.com/clients/19209/posting/5202474/en?

Address

11440 Chester Rd
Cincinnati, OH
45246

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Comments

We were very disappointed with this Fairfield Inn. On website they said they had a laundry room. When we got there it was closed do to maintenance. The ceilings were dripping with water, the smell of wetness was in the hallways. We asked not to be put by the elevator. Well we got off at our floor and our room was right next to the elevator. The bathrooms were so small the toilet seat would not stay up due to the countertops. The heater had to run constantly to maintain the temperature we like. This Fairfield Inn is more like a motel 6 than a Marriott