Quality Inn Spring Mills

03/21/2023

🐶

07/04/2022

Salary
$10.00 an hour

Job Type

Part-time

Qualifications

High school or equivalent (Preferred)
Microsoft Office: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Full Job Description

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills

Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experiences with hotel reservations software, like Cloudbeds and RoomKeyPMS
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management is a plus
Job Types: Full-time, Part-time

Pay: $10.00 per hour

Benefits:
Employee discount
Flexible schedule

Schedule:
8-hour shift
Holidays
Weekend availability

Education:
High school or equivalent (Preferred)

Experience:
Microsoft Office: 1 year (Preferred)
Customer Service: 1 year (Preferred)

Work Location: One location

Work Remotely: No

02/13/2022

Salary
$9.00 - $10.00 an hour

Job Type
Full-time
Part-time

Qualifications

High school or equivalent (Preferred)
Microsoft Office: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Full Job Description

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills

Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experiences with hotel reservations software, like Cloudbeds and RoomKeyPMS
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management is a plus
Job Types: Full-time, Part-time

Pay: $9.00 - $10.00 per hour

Benefits:
Employee discount
Flexible schedule

Schedule:
8-hour shift
Holidays
Weekend availability

Education:
High school or equivalent (Preferred)

Experience:
Microsoft Office: 1 year (Preferred)
Customer Service: 1 year (Preferred)

Work Location: One location

Work Remotely: No

11/03/2021

Basic housekeeping jobs like clean rooms

09/09/2021

Fix problems in rooms other maintenance work also side work like clem parking lot.

08/31/2021

Salary
$10.00 an hour

Job Type
Full-time
Part-time

Qualifications
Great customer service and friendly personality
•
The ability to work weekends and holidays
•
Must have the ability to lift, bend, and move equipment
•
Must be able to be on one’s feet for an extended period of time
•
Must be self-motivated with the ability to multi-task
•
Willingness to follow safety guidelines at all times

•
Room Attendants are responsible for the cleanliness of guest rooms, hallways, and public areas in the hotel
•
Responsibilities include: servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies
•
This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form, and the ability to bend, lift, and be standing or walking all day
•
Vacuuming and sweeping carpets and floors
•
Mopping floors as needed
•
Dusting, brushing, polishing, and vacuuming furniture
•
Dusting and cleaning room decorations, appliances, and structural surfaces (eg
•
Wall fixtures, window sills, vents, etc.)
•
Changing linen and making beds
•
Cleaning showers, tubs, sinks, and bathroom items
•
Removing used guest amenities and trash
•
Replenishing guest amenities and supplies
•
Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance
•
Check for damaged linens
•
Reporting lost and found articles, maintenance problems, or special room problems to a supervisor
•
Maintaining storage rooms and stocking carts
•
Emptying linen from housekeeping cart into laundry cart
•
Recording room status on work assignment sheets
•
Providing information to guest about hotel services, facility and other amenities
•
Providing information to guest about local attractions/services
•
Providing rooms for guest arrival and responding to special guest requests, such as cleaning a spill
•
Listening and responding to guest requests or complaints
•
Performing special projects designated by management

Job Types: Full-time, Part-time

Pay: $10.00 per hour

Benefits:
Employee discount At Choice Hotels
Direct Deposit
Flexible schedule

Schedule:

Holidays
Weekend availability

Education:

Experience:

Work Location: One location

Work Remotely: No

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