WoodSpring Suites Farmington Hills MI

07/31/2022

Please apply at Indeed.com, Careerbuilder.com or visit www.careers.concordhotels.com and search Farmington Hills, Mi

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at WoodSpring Suites where everyone is valued and treated with respect.

Here are some reasons our associates like working for us:

Our Benefits (applies to Full Time Associates Only)
Competitive Pay
Great Benefits including Medical plans, prescription discounts plus vision/dental
401K Retirement Program with company contribution – FREE MONEY!
Employee Rate Discount Program with many brands
Group Life Insurance equal to your annual salary
Voluntary Short and Long Term Disability Programs
Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon

Role Responsibilities:
As a Guest Services Representative you have the responsible to give our guests the best hospitality experience they can have by:
Assisting guests efficiently, courteously and professionally at all times
Maintain a high level of service and hospitality
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
Post guest charges, collect payments and follow all cash handling procedures as required by Concord
Handle guest mail and messages with respect to privacy and professionalism
Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
Be a great communicator to various departments and management on guest comments and concerns
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
Have full knowledge of hotel safety and emergency procedures

Why Common Oaks?
We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.

07/31/2022

Please apply on Indeed.com, Careerbuilder.com or go to www.careers.concordhotels.com

https://careers.concordhotels.com/jobs/2064423-maintenance-technician-woodspring-suites-farmington-hills

ESSENTIAL FUNCTIONS

• Utilize and follow all safety and security procedures, as maintain operations standards in housekeeping, maintenance, sales and front office.

• Know all hotel emergency procedures and demonstrate and train all associates on them. Inform management of any safety hazards.

• Perform guest room preventative maintenance according to operational standard guidelines.

• Keep accurate records and logs of work performed.

• Remedy guests and associate’s requests and complaints efficiently.

• Responsible for proper administration for key control.

• Routinely conduct property/security walks.

• Monitor and keep systems in place to control costs.

• Provide ongoing training for troubleshooting property issues, with team.

• Perform minor electrical, plumbing and HVAC maintenance.

• Handle guest room repair issues, including caulking, LVT repair, painting, plumbing, etc.

* KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to speak, read, write and understand the primary language used in the workplace in order to facilitate the communication process.

• Team player.

• Possesses basic computer skills, including Microsoft Office and Excel.

• Excellent organizational, interpersonal, and sales-related skills.

• Extensive knowledge of the hotel, its services and facilities.

• Able to work independently with little or no supervision.

• Good multi-tasking skills.

• Ability to read and understand blueprints and schematics.

• Able to determine needs for contract repair services.

• Ability to be readily available if there is an emergency.

* PREFERRED EDUCATION/EXPERIENCE

• High school diploma or GED; or six or more months related experience

• 3+ years of basic building maintenance.

Up to $20 per hour + Full time benefits after 60 days.

01/17/2022

Welcome to the WoodSpring Suites Detroit-Farmington Hills!
22100 Haggerty Rd Northville, MI 48167
www.woodspring.com for all your extended stay needs.

06/29/2021

Happy Pride Month to all!

WoodSpring Suites Detroit Farmington Hills welcomes everyone who stays with us!
Need a place to stay whilst traveling?
Book at www.woodspring.com

There are nearly 300 WoodSpring Suites extended stay hotels around the country. Weekly rates, monthly rates, in-room kitchens, and guest laundry. Most locations are pet-friendly and many are smoke-free.

01/25/2021

Welcoming to all!

01/25/2021