Courtyard Florence

Courtyard Florence It's a new stay at the Courtyard by Marriott in Florence, South Carolina. The highlight of our new lobby experience is The Bistro - Eat. Drink.

This Florence, SC hotel features a brand new state-of-the-art lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and sports via our GoBoard. Connect. ; The Bistro provides guests with healthy food and beverage offerings in the morning and evening dinner service with a full service bar. Courtyard is the only hotel in Florence

to proudly brew Starbucks specialty coffee and teas. Our newly upgraded fitness center, indoor pool, will delight the fitness minded.

05/28/2021

Hitting the open road for ? We've got you covered with the perfect room and amenities to round out your stay. Visit marriott.com and book your stay today!

06/05/2020
06/05/2020

We’re Hiring!

We are looking for talented candidates
to fill the following positions:

Front Desk
House Keeping
Maintenance
Night Audit
Breakfast Attendants

Applications may be filled out and submitted in person,
or you may download and submit online at
www.raineshospitality.com/careers

Need a temporary office? We've got you covered! We are offering daily private guest office rentals. Rent a guest room fo...
03/25/2020

Need a temporary office? We've got you covered! We are offering daily private guest office rentals. Rent a guest room for a day, or the week, and enjoy a clean, comfortable, private workspace. We follow all recommended safety precautions from the CDC and WHO.

03/24/2020

Are you working remotely, and looking for a quiet place to work? Contact us and ask about renting a room at a special rate for the day! Please call the property directly or email [email protected] to discuss special pricing and details!

03/12/2020

• Register guests and assigns rooms. Accommodates special requests whenever possible.
• Assists in preregistration and blocking of rooms for reservations.
• Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
• Understands room status and room status tracking.
• Knows room locations, types of rooms available, and room rates.
• Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
• Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
• Knows the location and types of available rooms as well as the activities and services of the property.
• Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
• Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
• Knows how to use front office equipment.
• Process guest check-outs.
• Performing cashier related functions like posting charges to guest accounts

• Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
• Uses proper telephone etiquette.
• Performs cashiering tasks like bill / invoice settlement, posting charges to the guest, paid out’s, Foreign currency exchange etc.
• Uses proper mail, package, and message handling procedures
• Reports any unusual occurrences or requests to the manager or assistant manager.
• Knows all safety and emergency procedures, Is aware of accident prevention policies.
• Maintains the cleanliness and neatness of the front desk area.
• Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
• Required completion of Tips training certification

03/12/2020

• Answer immediately to request from guests, as well as from other departments
• Load cart with supplies such as linens and move it to the required area
• Enter guest rooms by adhering to proper procedures and ensure they are vacant
• Replace used amenities in guest rooms
• Provide clean linens and terry for dirty ones
• Fold terry, make beds, and ensure bathrooms are clean
• Take away, room service items, dirty linen, and trash
• Perform check on all room appliances to ensure they are in good working condition
• Adjust furniture, desk items, and appliances when necessary
• Dust furnishings and walls and remove marks from them
• Carry out floor care duties in hallway and guest rooms, and vacuum carpets
• Adhere to all safety, security, and company procedures and policies
• Provide immediate report of any safety hazards, injuries, maintenance problem, or accidents to the supervisor
• Keep uniform clean and make sure to appear professional always
• Keep proprietary information confidential
• Provide support to team to achieve common goals
• Maintain quality standards and expectations
• Without assistance, carry, place, move, or lift objects weighing up to 25 pounds

03/12/2020

• Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner.
• Taking beverage orders and serving them to guests on a timely manner.
• Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations.
• Always respond to guest requests in a timely, friendly and efficient manner.
• Mix and garnish beverages according to recipe and portion control standards.
• Should be fully aware of the bar and lounge menu along with their prices and any applicable taxes.
• Good knowledge of wine selection, wine service and Beer service.
• Take guest beverage or food orders and input them to the point-of-sale system.
• Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times.
• Required completion of Food and Beverage training certification and TIPS

03/12/2020

• Taking accurate orders and partnering with team members to serve food and beverages that meet or exceed guests' expectations.
• Providing friendly and attentive service that makes guests feel well taken care of and builds their intent to return
• Complete restaurant opening and closing duties including setting up necessary supplies and tools.
• Cleaning all equipment areas, locking equipment doors, etc.
• Set up stock and maintain work areas.
• Take orders from customers, input orders in micros, and obtain payment
• Cooking and fulfilling orders to Bistro standards.
• Prepare food, coffee and other beverages, including alcohol
• Preparing and Serving Events/Banquet
• Required completion of Food and Beverage training certification

Address

2680 Hospitality Boulevard
Florence, SC
29501

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