10/14/2019
Must be available weekends and holidays!
A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay.
A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests.
During check-in, a front desk agent will verify a guest’s method of payment and make sure that everything is is matching.
Register & process guests and their assigned rooms
Accommodate guest requests
Communicating with hotel staff on the status of guest rooms
Up Selling guest rooms and promoting hotel services
Handling cash payments
Maintain a clean and neat front desk area * Performing all check-in and check-out tasks
Managing online and phone reservations
Informing customers about payment methods and verifying their credit card data
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
*
Respond to clients’ complaints in a timely and professional manner Check in with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Above all we just ask that you are friendly and have great customer service! As that is our number one priority taking care of our guests! We will train you here so no experience necessary but former hotel experience is a plus.
Friday-Sunday
3:00pm-11:00pm
PLEASE COME IN AND APPLY IN PERSON!
THANK YOU!
Job Type: Part-time
Salary: $10.00 to $11.00 /hour
