03/23/2023
Come join our team!
As a Maintenance Engineer, you will be responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
· Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space, and heart-of-the-house areas
· Respond to guest calls and team member work orders in a timely, friendly, and efficient manner to assess and repair non-functioning machinery and/or equipment
· Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, painting, HVAC work, and Pool and Spa maintenance up to state standards
· Conduct inspections for preventive maintenance needs
· Record and report completed repairs and items that require further attention
· Participate and engage in training to stay informed and refreshed on processes and proper use of equipment available
· Provide excellent guest service by responding to calls for maintenance quickly and courteously.
Qualifications
· Demonstrate a passionate commitment to the business
· Be honest, reliable, and timely
· Maintain excellent timekeeping and attendance
· Build and maintain subject-matter-expertise in Hotel property and equipment
· Familiar with usage of checklists and computer-based programs to track work order assignment and completion
· Able to prioritize and complete work assignments without constant supervision and direction, using problem solving skills to find best solutions for various and changing problems
· Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and collect accurate information
· Strive to build and maintain good and productive relationships with all team members across departments
High School diploma or equivalent. Previous experience in a Maintenance, Contractor, or similar industry strongly preferred. Ability to work a flexible schedule, including shifts longer than 8 hours. Must be able to communicate clearly.
This position requires physical stamina. To fully perform his/her duties, Maintenance Engineers will be required to lift, carry, walk, sit, bend, push, and pull. Must be able to stand and walk for long periods of time throughout property. Must be able to lift and/or carry items weighing up to 50 pounds on a regular basis.
Painting, AC, plumbing & electrical repair and Pool experience a plus.
