06/07/2021
***NEW HIRE PROMOTION***
Do you want to come to work everyday knowing that you're going to work with a fun, upbeat, & diverse team? WE only hire those with a positive caring attitude. We work as a TEAM and there is no "I" in TEAM. We celebrate our hotel successes regularly with impromptu luncheons and barbeques.
***Earn $200 extra per month if you show up to your scheduled shift on time, no unexcused absences, and performance meets or exceeds company expectations***
PAY: 13.00/hr (Highest in all of Henderson)
BONUS: $2.00 per cleaned room bonus. (Must be under 28min per room).
BENEFITS:
Paid vacation, Paid Sick leave, anniversary milestone recognition, weekly team lunch/snacks, hotel discounts for employees, bonus/incentive programs and much more
Job Summary: Responsible for the cleanliness, arrangement and supply of guestrooms. To provide quality service during the guests stay by meeting and exceeding his/her expectations.
Primary Duties and Responsibilities:
· Impress Guests. Provide the highest quality of service to the guest at all times.
· Maintain a clean, pleasant and professional image to the guest and wear the proper uniform at all times. Keep work area neat and organized.
· Clean guestrooms daily to include:
· Make beds with fresh linens and replace towels in the bathroom
· Remove trash and debris from rooms
· Clean bathroom area including shower walls and bathroom floor
· Dust all surfaces, replace amenities and collateral
· Vacuum and spot clean carpets.
· Deep clean rooms/specific tasks in guestrooms as assigned
· Clean and Maintain cart and vacuum cleaner daily.
· Remove soiled linen and trash from cart and restock with supplies.
· Replace and/or empty vacuum cleaner bag as needed.
· Document any maintenance needs found in guestrooms to maintenance Department
· Turn in lost and found articles immediately.
· Assist in maintaining other areas of the hotel in a clean and orderly condition (employee lounge, locker rooms, linen closet, laundry, public areas including bathrooms).
· Follow all Hampton Inn & Suites by Hilton standards.
· Communicate with other hotel departments regarding guest service requests or complaints. Keep immediate supervisor aware of any suspicious activity observed.
· Provide assistance to other team members to contribute to the smooth operation of the department and the hotel.
· Perform all duties as required and other tasks as assigned with an “Impress the Guest” attitude, while following good housekeeping habits and safe work practices.
Sterling Hospitality Management is a progressive hotel management company committed to being a market leader is customer service and operating results. Through uncompromised ethics and values, the company will be a respected corporate citizen, contributing positively to its employees and the communities in which it operates.
Core Values
Rock Solid- Exhibit integrity through consistent honesty and treats others with respect and dignity.
Fire Within– Exhibits passion in their delivery of exceptional service to our guests and employees.
Wag Your Tail– Committed, loyal, dedicated and builds strong relationships at work.
Be the Future– Open-minded and embraces out of the box ideas. Encourage innovation & uniqueness.
Impress– Supports and encourages the team to be creative, have fun & through outstanding service, memories will be made.
We are looking for outstanding individuals dedicated to the Guest Experience in our Housekeeper position.
