04/06/2023
We are hiring for Hotel Front Desk Clerk!
Please stop by the hotel to pick up an application.
Super 8 Hidalgo/McAllen Area
Address: 2520 N 10th St, Hidalgo, TX 78557
Responsibilities include but are not limited to:
• Perform all check-in and check-out tasks.
• Manage online and phone reservations.
• Inform customers about payment methods and verify their credit card data.
• Register guests by collecting necessary information (like contact details and exact dates of their stay).
• Welcome guests upon their arrival and assign rooms.
• Provide information about our hotel, available rooms, rates, and amenities.
• Respond to guests’ complaints in a timely and professional manner.
• Answer any questions guests have.
• Answer the phone and direct them to the correct place.
• Follow company policies and procedures.
• Take care of any needs the guest may have.
• Create a memorable experience for the guests.
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs.
Qualifications:
• Previous customer service experience.
• Intermediate Computer Skills with the ability to learn new programs.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods.
• Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays.
Please stop by the hotel to pick up an application.
Super 8 Hidalgo/McAllen Area
Address: 2520 N 10th St, Hidalgo, TX 78557
