04/04/2026
Job Title: Front Desk Associate / Customer Service Representative
Location: La Quinta Inn & Suites Houston Channelview, 5520 E Sam Houston Pkwy N, Houston, TX 77015
Job Type: Full-Time
Pay: Starting at $12/hour
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🧩 About Us
La Quinta Houston Channelview is a welcoming and customer-focused hotel committed to providing a comfortable and enjoyable experience for every guest. Our team values professionalism, teamwork, and excellent service, and we’re looking for someone who shares those qualities.
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💼 Job Summary
We are seeking a reliable and customer-focused Front Desk Associate to join our team. This role is the first point of contact for guests and is essential in creating a positive and lasting impression. The ideal candidate is detail-oriented, able to multitask in a fast-paced environment, and comfortable selling rooms and hotel services.
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🔧 Responsibilities
Greet guests in a friendly and professional manner
Check guests in and out efficiently
Handle reservations, cancellations, and room assignments
Answer phone calls and respond to guest inquiries
Promote and sell hotel rooms and services to maximize occupancy
Address guest concerns and resolve issues promptly
Maintain accurate records and ensure all information is up to date
Perform administrative tasks and support daily front desk operations
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✅ Qualifications
Previous customer service experience preferred
Strong communication and interpersonal skills
Ability to multitask and stay organized in a busy environment
Detail-oriented with strong problem-solving skills
Basic computer skills required
Reliable and punctual with a professional attitude
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🌟 Preferred
Experience in hospitality or hotel front desk operations
Sales experience or comfort with upselling services
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💰 Compensation
Starting pay of $12/hour
Full-time hours
Opportunities for growth and advancement
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📩 How to Apply
Please submit your resume to [email protected] or call (281) 452-4402 for more information. We look forward to hearing from you!