10/02/2025
FYI, please respond to the survey below if you are still having trouble with your billing from Republic. PPOA residents only please.
I’m to bring attention to ongoing issues with Republic Services’ trash and recycling service, which have been discussed on the PPOA page.
Originally, residents were quoted $36/month for weekly trash and recycling. Due to service limitations, the rate was adjusted to $27/month for weekly trash and biweekly recycling. However, many households, including mine, continue to be billed at the original rate (or worse, individual household rate of $248/quarter for Josh and I), have not received updated contracts or containers, and have experienced poor or no response from our sales representative, Matthew Koulopoulos.
Despite multiple emails and calls (3 ½ hours!) to Republic Services, my account remains unresolved. I’ve been promised follow-ups from management that never occurred, and I’m not alone—many neighbors report similar frustrations.
To help escalate this matter, I’ve created a survey to collect household-specific issues. I respectfully request that the Board post the link to our PPOA page to encourage participation 🔗
Please complete this form if you are having any issues with Republic Services