05/08/2020
The latest update from DISNEY!
Phased reopening: We’re looking at all of our locations and how best to begin the reopening process, including a gradual reopening and/or partial reopening of certain locations. For example, the opening of retail and dining locations prior to the opening of our theme parks.
Physical distancing and capacity measures: As you can imagine, managing guest density in queues, restaurants, hotels, ride vehicles and other facilities throughout the park and across the resort is a major focus, as we implement physical distancing guidelines based on guidance from health authorities, such as the Centers for Disease Control and Prevention (CDC) and appropriate government agencies. This will likely include implementation of guest capacity measures to comply with state and federal guidelines. We’re also exploring ways to use technology to aid us in these efforts, like with our Play Disney Parks App and through virtual queues at Disneyland and Walt Disney World.
Cleanliness and sanitization: We’re planning increased cleaning and disinfection, determining where that should take place (for example, in high-traffic areas), and the cleaning products and processes we’ll use.
Screening and prevention support: We’ll follow guidance from the government and the medical community regarding enhanced screening procedures and prevention measures, including those related to personal protective equipment (PPE), such as face coverings. Some measures, like adding hand sanitizers and hand washing stations across our resorts, have already been implemented.
Cast training: We’re further emphasizing our strong culture of health and safety amongst our cast members, and will continue to provide new training and reinforcement as we get closer to reopening.
These are just a few examples of the many areas we are developing plans for, so please keep an eye on our online channels, where we’ll provide more details as we confirm and begin to implement our plans. Given the constantly changing global health environment, these practices may evolve as we consider the latest guidance, but we will share more information with you as we look towards reopening.
In the meantime, our focus remains on the health and safety of the entire Disney community – including the wellbeing of the Cast Members who are caring for and securing our parks and resorts during the closure. We have already implemented a number of enhanced health and safety measures, such as increasing the frequency of cleaning and disinfection in work areas, adjusting practices to promote physical distancing, and providing Cast with access to necessary PPE, including face coverings. We continue to learn from these experiences and will carry these lessons into reopening and beyond.
Finally, I want to recognize the medical professionals working to bring care and comfort in the midst of the coronavirus pandemic. We will continue to do what we can to help support the medical community and our local communities during this time.
We’re looking forward to welcoming all of you back to our Disney parks, resorts and stores. Until we are together once again, we wish you and your families health, hope, and happiness.
