Home 2 Suites La Porte. TX

Home 2 Suites La Porte. TX Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Home 2 Suites La Porte. TX, Hotel & Lodging, 1251 S 13th Street, La Porte, TX.

04/27/2022

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Housekeeper Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Housekeeper Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Housekeeper Experts – to get it right for our guests and our business each and every time

04/27/2022

We are seeking a friendly, customer service focused Front Desk associate to join our team. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous service related work experience, we’d like to meet you.

GENERAL RESPONSIBILITIES:

Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout and post-departure.
Provide exceptional guest service
Efficiently manages the operations of the front desk, ensure check in and check out is timely
Warmly and professionally welcome all guests
Process guest check-in; confirm reservations, assign guest rooms
Treat requests with professionalism, tact, and courteous manner; act with a sense of urgency
Ensure that all complaints regarding service and/or accommodations are investigated and resolved
Maintain knowledge of hotel policies including rates, discounts, special offers and community events
Maintain knowledge of upcoming events, local area and hotel offerings
Ensure prompt delivery of billing to guests
Process all payments types e.g. charges, cash, checks, debit or credit cards
Discreetly handle confidential guest information
Coordinate with Housekeeping Department to track room readiness and communicate guest requests and concerns
Ensure lobby and shared areas are neat and orderly
Adhere to all Colwen and brand standards
Maintain STRICT key controls
Perform other related duties as assigned, you may be required to perform a variety of different job duties and functions in various departments during the course of a shift

02/16/2022

Performing routine maintenance around the building
Repairing broken or leaking plumbing to avoid water damage and restore full use of water fixtures
Maintaining the building HVAC equipment in order to keep climate control in the facility functioning properly
Applying preventative measures to the building to reduce the risk of future problems.
Fixing potential safety hazards to avoid injuries

Job Type: Full-time 40 hrs.

Pay: $12.00 - $15.00 per hour

Benefits:

Employee discount
Full time.

02/16/2022

We are seeking a friendly, customer service focused Front Desk associate to join our team. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous service related work experience, we’d like to meet you.

GENERAL RESPONSIBILITIES:

Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout and post-departure.
Provide exceptional guest service
Efficiently manages the operations of the front desk, ensure check in and check out is timely
Warmly and professionally welcome all guests
Process guest check-in; confirm reservations, assign guest rooms
Treat requests with professionalism, tact, and courteous manner; act with a sense of urgency
Ensure that all complaints regarding service and/or accommodations are investigated and resolved
Maintain knowledge of hotel policies including rates, discounts, special offers and community events
Maintain knowledge of upcoming events, local area and hotel offerings
Ensure prompt delivery of billing to guests
Process all payments types e.g. charges, cash, checks, debit or credit cards
Discreetly handle confidential guest information
Coordinate with Housekeeping Department to track room readiness and communicate guest requests and concerns
Ensure lobby and shared areas are neat and orderly
Adhere to brand standards
Maintain STRICT key controls
Perform other related duties as assigned, you may be required to perform a variety of different job duties and functions in various departments during the course of a shift

Address

1251 S 13th Street
La Porte, TX
77571

Telephone

+12814700200

Website

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