02/21/2023
*Position Filled*
We are seeking a positive, service-oriented, energetic, and self-motivated individual to join our amazing team. Front Desk Clerks are responsible for contributing to customer satisfaction by providing courteous and efficient service throughout the guests' stay.
Salary:
$12.00 per hour
Commission-style bonuses
Job-Type:
Full Time
1st shift (8am-4pm)
Essential Functions:
-Count and secure money at the beginning of each shift
-Make reservations and collect all required information from guests
-Process all guest check-ins, check-outs, room assignments, and room change
-Secure payments, activate/reissue room keys
-Answer incoming phone calls
-Clear departures on computer system
-Coordinate with housekeeping to track room status and guest concerns
-Disassemble breakfast service and wash any dishes used
-File guest paperwork and documentation
-Answer, record, process all guest requests, questions or concerns and follow-up to ensure guest satisfaction
-Process all payment types, deposits, charges, and provide proper change
-Clean front desk area
Experience:
Prior experience is helpful, but not required
Education:
High School diploma required
Benefits:
Employee discount
Paid time off
Schedule:
8 hour shift
Day shift
Holidays
Weekend availability
Education:
High school or equivalent (Required)
Experience:
Front Desk/Office: 1 year (Required)
Hotel: 1 year (Preferred)
