10/04/2026
I walked into work this morning and sitting on my front desk were these beautiful flowers and a card from guests who have stayed with us many times.
Except…they aren't really guests anymore. Somewhere along the way, they became friends. ❤️
The card simply says, “Grateful for you and all that you do.” There was more written inside, but I think I'll keep those words just for me.
There are so many people who walk through the doors of the Elgin.
With some, I get one moment. One conversation. One little glimpse into their lives.
With others, it's several stays, more conversations, more stories…and somewhere along the way, the connection grows into something that becomes a part of my life on a regular basis.
I think that's one of the most special things about this place.
The Elgin somehow holds all of these encounters within its walls, and over time, some of them grow into truly meaningful relationships.
Yes, this is my job. But I have never known how to look at it as just a job.
I don't connect with people because I'm paid to. I genuinely care. I'm invested in their stays, their celebrations, their stories, their families and all the little pieces of life they share with me while they're here.
And yes…sometimes that can be exhausting. 😂 It IS a job, after all, and you all know I tend to pour just about everything I have into this beautiful old hotel.
But then I walk in on a morning like today.
I see flowers sitting on my desk.
I read a card that says someone noticed.
And it all comes flooding back to me exactly why I love what I do.
It's the people. ❤️
It has always been the people.
So to the very special people who left these for me this morning — thank you. You probably don't realize how much being seen and appreciated means, but I promise you, it means more than you know.
And thank you for loving the Elgin like I do.
I'm incredibly grateful — and very, very humbled.
Jen ❤️
