Country Inn & Suites by Radisson, Pensacola West, FL

02/05/2022

February is Black History Month! This month is an annual celebration of achievements by Black Americans and a time for recognizing their central role in U.S. history.
Have a happy, healthy and thought-provoking Black History Month.

02/02/2022

02/02/2022

The Country Inn & Suites by Radisson Pensacola West, is looking for a Guest Service Representative

The Role The Guest Service Representative works at the front desk of the hotel greeting and checking in arriving guests and checking out departing guests. Providing excellent customer services to current and future guests and making reservations for incoming phone calls or walk-ins.

Duties and Responsibilities:

Make a daily reservation count for arrivals and departures to direct actions in selling rooms.
Block all incoming reservations based on guest request and availability.
Block arriving reservations of all groups if deemed necessary, pre-register, place key in envelope and note room number on envelope, assuring a smoother check-in.
Register all incoming guests, making sure that all pertinent information is obtained, registration card is completed and method of payment is established.
Accept and record credit card and photo ID information on guest accounts and provide change for guests as needed.
Anticipate guest needs, respond promptly, and acknowledge guest regardless of how busy and whatever time of day.
Maintain positive guest relations at all times.
Address and resolve guest complaints and ensure guest satisfaction.
Document all guest requests, concerns and communication information to responsible personnel for proper handling.
Prepare daily cash report, balancing payments and disbursements with machine totals; prepare deposit slip and provide assistance to the General Manager by providing him/her with summary of daily bank status. Request change as needed.
Maintain confidentiality and security of proprietary company information, correspondence reports and files.
Handle all incoming and outgoing reservation requests.
Care for lost and found items as directed by the General Manager.
Perform other duties as assigned by management.

Required Skills and Experience:

Highly energetic, go-getter, motivated individual
Willing to take initiative and work with little direction.
Previous hospitality industry experience preferred but not required
Excellent interpersonal and communication skills with strong customer/client focus essential
Strong problem-solving skills
Ability to work in a fast-paced, high pressure environment
Ability to shift and manage multiple priorities
Results driven focus and ability to work through to completion in a timely manner
Adaptable to change
High level of flexibility regarding overtime during times busy periods as required by the business.

01/30/2022

01/20/2022

Looking for a place to stay for Pensacon and don't want to pay premium rates? Our hotel is a short 15 minute drive to downtown Pensacola. Rates include, free parking, breakfast and WIFI. Plus, we love Pensacon enthusiast 🙂

Unwind near the beach, the PNS airport, and Naval Air Station Pensacola when you book the Country Inn & Suites. We offer an indoor pool and free breakfast.

01/16/2022

“Life’s most persistent and urgent question is: “What are you doing for others?” - Dr. Martin Luther King Jr.

Happy MLK Day Everyone!

01/13/2022

Make 2022 all about getting back out there. This means leaving the house. January is the month of making unrealistic resolutions – is a great time to make a promise you’ll actually want to keep. Say yes to the moment – and enjoy every mile!

12/31/2021

To all our Facebook friends, family and local community.
May 2022 be a blessed year for us all, with extreme health, abundance and ease to everyone.

HAPPY NEW YEARS!!!!

12/24/2021

12/24/2021

We wish all our Facebook Friends and their Family a very Merry Christmas 2021.

12/12/2021

Our hearts goes out to the communities affected by this string of . This extreme weather system caused a shocking amount of destruction, and we are all thinking of those who lost their loved ones and their homes.

At least 70 people are feared dead in Kentucky after tornadoes and severe weather tore through multiple states and caused catastrophic damage.

12/01/2021

54TH ANNUAL , December 5, 2021
Our hotel is only minutes away from 5 Flags Speedway and we still have rooms available. The hotel offers complimentary hot breakfast and free WIFI. Reserve your room today because they are going FASSSSSSSSSST!

Unwind near the beach, the PNS airport, and Naval Air Station Pensacola when you book the Country Inn & Suites. We offer an indoor pool and free breakfast.