05/28/2026
🌟 We’re Hiring Front Desk Associates! 🌟
Join our team and be part of a welcoming, guest-focused environment. We’re looking for friendly, dependable individuals with great customer service skills.
📞 Call or email us today to schedule an interview:
920-748-5500 ext 403
[email protected]
The full job description is listed below. We look forward to hearing from you!
The Front Desk Associate is responsible for providing excellent guest service while ensuring the smooth daily operation of the hotel front desk. This position includes guest check-ins and check-outs, handling reservations, maintaining the cleanliness of common areas, and assisting with laundry duties as needed.
Essential Duties and Responsibilities
Greet guests in a friendly and professional manner
Check guests in and out efficiently
Answer phone calls and assist with guest inquiries
Make and modify reservations
Process payments and balance cash drawer
Respond to guest concerns and resolve issues promptly
Maintain cleanliness and organization of the front desk and lobby areas
Stock front desk supplies and breakfast items as needed
Assist with hotel laundry, including washing, drying, folding, and organizing linens and towels
Help housekeeping when necessary
Follow hotel safety and security procedures
Complete daily shift reports and communicate important information to management and staff
Qualifications
Strong customer service and communication skills
Basic computer knowledge
Ability to multitask in a fast-paced environment
Dependable and punctual
Ability to work independently and as part of a team
Must be able to lift up to 30 pounds and stand for extended periods
Schedule
Flexible schedule including weekends and holidays
Morning, evening, and night shifts may be required
Work Environment
This position requires frequent interaction with guests and staff and may involve standing, walking, bending, and lifting throughout the shift.
