03/30/2026
We are incredibly honored and grateful to be named the Customer Service Award recipient by the River Valley Chamber.
To say this was unexpected would be an understatement — we’ve only been open for 8 months, and to receive this kind of recognition so early on truly means the world to us.
Bringing Hotel Rumford back to life has been something very special. This historic place means so much to so many people, and we’ve worked hard to restore it in a way that reflects what this community wanted and deserved. Being able to play a part in that is something we don’t take lightly.
This award belongs just as much to our amazing staff as it does to the business itself. Their hard work, dedication, and genuine care for every guest is what makes everything possible. We are beyond proud of the team we’ve built and everyone who has contributed to our success along the way.
Most importantly, thank you River Valley and surrounding community’s. Your support, encouragement, and belief in us has meant everything — not just to us, but to every single employee who shows up each day to make this place what it is.
Congratulations to all of the other award recipients as well — it’s truly inspiring to be recognized alongside so many incredible businesses, organizations, and individuals who help make this community so special.
We are truly grateful, deeply honored, and excited for what’s ahead. ❤️
Town of Mexico, Maine Town of Rumford Town of Wilton, Maine Town of Bethel, Maine Town of Dixfield Maine Town of Canton, Maine Town of Livermore Town of Jay Town of Newry Black Mountain of Maine
