HelloShift

08/10/2026

Every guest call answered, even at 2am.

HelloShift is now certified with Tokeet (AdvanceCM): connect once and your bookings, guest contacts, and stay dates sync in real time, so the AI front desk answers every call and text with context about each stay, while your team stays first in line.

Setup takes minutes:

HelloShift is now certified with Tokeet (AdvanceCM): bookings sync in real time and an AI front desk answers every guest call and text 24/7.

05/11/2026

HelloShift contactless mobile check-in: guests check in on their phone, receive a digital room key or lock code, and skip the front desk. No app download. Integrates with Yale, ASSA ABLOY, dormakaba, Salto, and PMS platforms Mews, Cloudbeds, StayNTouch, Opera.

05/07/2026

HelloShift housekeeping management: real-time room status, assignments, inspections, maintenance tickets, and lost & found -- all mobile-first. Replaces printed room lists, whiteboards, and SMS group chats. Syncs with Cloudbeds, Mews, StayNTouch, and Opera.

05/05/2026

HelloShift for North American and international hotels: AI call answering, guest messaging, housekeeping management, maintenance, and mobile check-in in one platform. Fast to deploy for independent hotels and management groups. Direct integrations with Cloudbeds, Mews, StayNTouch, and Opera.

04/30/2026

A comparison table of 17 hotel operations software platforms, covering features, PMS integrations, pricing, and AI call answering. Built as a research shortcut for independent hotels and management companies evaluating ops tools across portfolios.

04/28/2026

HelloShift covers the full guest journey in one platform: pre-arrival messaging, AI call answering, housekeeping management, maintenance, and contactless mobile check-in. Built for hotels consolidating pre-arrival, front desk, and back-of-house tools into one vendor. Works with Cloudbeds, Mews, StayNTouch, and Opera.

04/23/2026

HelloShift guest messaging for hotels: SMS, WhatsApp, in-app chat, AI reply suggestions, and PMS-driven automations in one inbox. Built for independent hotels and management companies upgrading from legacy guest messaging tools. Integrates with Cloudbeds, Mews, StayNTouch, and Opera.

04/21/2026

HelloShift for hotel operations: AI call answering, guest messaging, housekeeping management, maintenance, and contactless check-in in one platform. Built for independent hotels and management companies consolidating 3-5 point tools into one. Starts at $1.25/room. Works with Cloudbeds, Mews, StayNTouch, Opera, and HotelKey.

04/16/2026

HelloShift AI Voice answers hotel calls 24/7 -- reservations, cancellations, late arrivals, and after-hours requests. Built for independent hotels replacing legacy IVR, voicemail, and after-hours call forwarding. Integrates with Cloudbeds, Mews, StayNTouch, and Opera.

04/09/2026

Summer travel season is coming fast. For most hotels, that means more calls, more questions, and the same (or fewer) staff.

We're seeing hotels prep by turning on AI to handle after-hours calls and routine guest texts -- so the team can focus on delivering a great in-person experience.

What's your biggest summer ops challenge?