02/20/2023
**Pay will be discussed with management when we receive your application**
Housekeeping is what gives hotels the ‘wow’ factor. It’s the moment that guests walk into the hotel and are impressed, then enter their bedrooms and think ‘wow, this looks wonderful’. To deliver a great guest experience – a housekeeping attendant will clean and service guest rooms so everything is spotless and prepared for guests.
At Haven Managed Hotels, we look for people who are welcoming and can focus on the things that really matter to our guests – and get them right every time.
*MUST BE ABLE TO WORK WEEKENDS.*
Duties & Responsibilities:
Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash/rubbish, etc. Includes cleaning of the kitchen area, room refrigerator, coffee/tea maker, cups, glasses, silverware, etc.
Wearing safety protection equipment as provided in line with department regulations and any local legislative requirements
Handle and store chemicals in line with hotel regulations and any local legislative requirements
Greet and acknowledge guests
Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures
Report to supervisor needed repairs or unsafe conditions
Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty
Respond to guest complaints, special requests and take action to ensure guest satisfaction
Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
Fold and organize the laundry room
Report, turn in, and/or log all lost and found items according to established procedures
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
May regularly assist with deep cleaning projects
