10/31/2021
Role Overview
The Front Desk Ambassador is Kompose's voice and image. We want you to be yourself and welcome guests and locals into a warm atmosphere offering a new hospitality vision where everyone has the freedom of choice !
Trained to know Kompose like the back of your hand, you will become a jack-of-all-trade hospitality professional and a Kompose expert.
Your mission includes :
Sharing your knowledge about the hotel offer: philosophy, amenities available to elevate the guest’s stay, room category, promotions…
Greeting guests and going through the registration process that includes but is not limited to: presenting Kompose offer, inputting information from the PMS, confirmation of guest information and room rate, coding electronic keys, promoting add-ons…
Assisting guest with check-out including but not limited to : ensuring rooms and services are correctly accounted, processing payment method, making modification, resolving any issue.
Being yourself and genuinely engage in conversations with guests to orient them about what Sarasota and Kompose Hotel has to offer: services, food options, amenities, activities…
Attending to special requests and to any of our guests’ unique needs to elevate their experience and following up with them to promote satisfaction.
Handling guest complaints, conduct research to resolve and provide solutions for guest satisfaction
Communicating with all your team mates to build a strong team spirit and ensure a flowing working dynamic
Standing ready to help any department if needed,
Standing ready to assist guest in Kompose Market place.
Setting up, maintaining, and restocking our tasty food displays.
Making sure our charming retail boutique is fully stocked and items are elegantly displayed.
Always acting in accordance with policies and procedure when working with the PMS
Being proactive and making sure that your working area as well as the hotel itself is always clean and tidy,
Job Competencies and Expectations
Commitment to Task : Strong feeling of responsibility toward the task, goals and vision. Achieving tasks until they are fully completed.
Interpersonal abilities : Demonstrate a genuine and smooth interaction with guests. Attracted to building a connection with people.
Teamwork : Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's effort
The Opportunity
The position is ideal any motivated individuals and professionals looking for hospitality with a twist and wanting to invest themselves in shaping a new hotel concept
This is a very special opportunity to join an extremely ambitious company, so get in touch.
Kompose Hotel, Sarasota, is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, s*x, s*xual orientation, gender identity, national origin, veteran or disability status.
-$1000 bonus at 30/ 60/ 90 days!