07/30/2020
The Comfort Inn & Suites Schenectady is a Choice Hotels 2020 Ring of Honor Hotel. This award winning 65 room hotel needs a Front Desk Agent to join the team. Staff members will serve as the face of the business and create memorable experiences for hotel guests. The property is looking for a friendly individual who can work morning and evening shifts with open availability on the weekend. The ideal candidate will have proficiency with computers, previous customer service experience and will understand the importance of responding quickly to guests’ needs and complaints. This role requires correspondence with guests through email, over the phone and in person. Previous hospitality experience is not required, candidates should be eager to learn and willing to step out of their comfort zone. Part time and Full-Time positions available.
Responsibilities:
Register and assign rooms to guests
Confirm phone and online reservations
Respond to guest needs, requests, and complaints
Collect payment from departing guests
Keep records of occupied rooms and guests
Communicate pertinent guest information to designated departments
Key Requirements:
Please have Solid References
High School Diploma/GED
Flexible Schedule
Task-driven Individual
Positive Outlook and Dependable Nature