09/03/2022
Governors Crossing 14 theaters, just came to see a movie. I was assaulted by a snotted attitude middle aged lady, who said she was the Manager. They do not sell sweet tea here, so I had stopped and got a Togo one from TX Roadhouse, and came in, asked about the tickets we purchased online and was given nice instructions by a nice young man. This Snotty Attitude lady, had to jump in and interrupt the conversation and proceeded to hastily and so rudely tell me to be sure to finish my drink before I left the lobby. She never stated before or after the movie... We purchased $ 12 worth of a coke and popcorn, I turned and started towards the assigned theater and with our any care, this rude lady yells, "Sir, you are going to have to finish that before leaving the lobby." I was less than 5 feet from the trash can, but because she was so stinking loud and rude, I paused... Thought about how to handle it... So calmly I turned and walked up to the counter and stated that they did not sell Sweet Tea, and that she was more than welcome to check it... She again, with an overabundance if snotty Attitude, repeated what she said before. I asked, it's just sweet tea... Was it not ok because I don't drink soda... Yelling again, she just wouldn't stop being loud and rude... (Over tea). Then this young punk stepped in and was trying to show off for his girlfriend and acted like security but then acted like he wanted to fight... The "Manager" said nothing about this confrontation, he was just as loud as she was... But she said nothing... I turned and just set the cup, (of my Illegal substance, TEA) ... These people are not caring about the customers, just wanting to make a scene. There were 6 other people standing right there aww struck about what was happening. They were laughing because it was just tea... They said how ridiculous she was being and the punk...
I will not be back... Stay away if you want good service... Or don't want to be attacked by the staff....
Governors Crossing 14 on Hurley Dr...
So upsetting to be treated this way, when you have 10 oz of tea in your hand ...