Fairfield Inn by Marriott Louisville-Shepherdsville

06/19/2020

We seek a positive, service-oriented, energetic and self-motivated Guest Services Representative. The Guest Services Representative will report to the Front Desk Manager and will work closely with the Front Office team as well as other departments of the hotel. The successful candidate will be welcoming with friendly attitude, be team orientated, be efficient and a good problem solver. The hospitality industry is unique in that it requires commitment 24 hours a day. Providing our guests with a great experience and anticipating needs to achieve the best possible service in the most caring and courteous manner so they will want to come back for more.

Responsibilities include but are not limited to:

Check guest in, ensuring proper credit is received, special requests are noted / fulfilled and accurate information is established.

Communicate with all departments regarding in house guests and any special needs.

Thoroughly complete all guest transactions.

Maintain an up to date working knowledge of all hotel amenities as well as any special events.

Promote and sell special hotel programs, special rate packages, and upgrades when appropriate.

Interact with team in a professional manner, assisting other departments with necessary information.

Be knowledgeable of all emergency procedures and Hotel policies.

Maintain house bank and handle all checks and cash according to Hotel policies and procedures.

Communicate all pertinent information to Managers and Supervisors.

Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.

Solicit guest feedback.

Answer the telephone in a professional manner and assist guests with any questions, directions to the property etc.

Minimum Requirements:

Must be able to speak, read, write and understand the primary language(s) used in the workplace.

Requires good communication skills, both verbal and written.

Strong skills in mathematics for basic computations and knowledge of Microsoft Office programs.

Must be available to work mornings, evenings, weekends and holidays.

Previous cash-handling experience preferred.

Organizational skills including follow-through, problem solving, and communication.

Ability to stand and walk for hours at a time.

Must be able to lift up to 15 pounds occasionally.

Requires grasping, writing, standing, walking, bending, climbing, listening and hearing ability and visual acuity.

High school or equivalent education required.

06/14/2020

Cleaning Rooms.

09/25/2018

Dear Louder Than Life fans,

It is with deep regret that we inform you that this weekend’s Louder Than Life festival has been canceled due to unsafe conditions resulting from ongoing rain and flooding at the festival site—Champions Park. After carefully inspecting the grounds and infrastructure this evening, the City and we have determined that it is no longer possible to make the festival site safe in time for this weekend.

We appreciate the outpouring of support from our fans, the numerous offers to come out and help, and the herculean efforts of the City of Louisville in trying to make the festival happen. The one thing we will never sacrifice is the safety of our fans, bands, staff and patrons.

Before making the decision to cancel the festival, we looked at every option, from moving the event to another location to breaking the event up into smaller events in various venues. Unfortunately, it’s not logistically possible, and the weather is just not cooperating. It is not safe to attempt to move equipment, and replacement equipment is not available.

We are so proud of this year’s festival experience that included incredible music, a showcase for Louisville’s great food scene, and of course an unparalleled offering of Kentucky bourbon, and more. We’re so disappointed to not get the chance to share all of this with you. This year’s Louder Than Life was going to be the momentous experience you all deserve.

We will be back next year even bigger and better, and look forward to continuing our relationship with our incredible fans and this great city.

As a result of this cancelation, DWP will be offering full refunds for all ticket, official hotel and camping package purchases.

For those who purchased via Front Gate Tickets via internet or phone, orders will be processed automatically. Please allow up to 3 weeks for charges to be processed.

For any further questions or assistance, please email [email protected].

08/18/2018

The wood ships will dock at the wharf by Joe’s Crab Shack until Aug. 27.

08/15/2018

If you would like some pretty awesome and creative custom / personalized items made you came to the right place. If you send me a picture or give me an idea on what you would like engraved or sublimated 502Engravings can make that happen.

08/10/2018

07/31/2018

NOW HIRING!!! Fairfield Inn at the Brooks exit is hiring for 2nd shift front desk clerk. To apply, you must visit the hotel and fill out an application or email your resume to [email protected]. Again, to apply, fill out an application or email resume. The wages would have to be discussed with the manager and it will depend on your experience. Please contact the hotel manager with any questions you may have. Thank you!

07/12/2018