07/11/2021
A Front Desk Receptionist/Guest Service Agent is primarily responsible for Greeting the guests with a smile, booking hotel stays, checking-in guests, and providing excellent customer service in a courteous way to all guests in person or otherwise at all times.
Working any shift (1st, 2nd, 3rd) assigned by supervisor
Positive and upbeat personality
Desire to deliver outstanding customer service to our guests.
Proficient computer skills in Microsoft Word, Excel and Outlook
Excellent communication skills and multi-tasking
Keen attention to detail
Ability to organize and prioritize work.
Problem solving in order to effectively deal with internal and external customer
Office and/or hospitality experience required
