05/05/2021
NEW! Stillwaters Chalets Introduces
Enhanced Care Guidelines
Creating an Even Safer Stay for Travelers
Cleaned for Your Protection
Cleanliness and safety have been at the core of our services to our guests at Stillwaters Chalets since our beginning. During the CCP Corona Virus Season your hosts launched Safe Stay enhanced cleaning and safety guidelines to help us meet and exceed the concerns created during the pandemic. As part of that commitment we paid extra attention to high-touch areas in your suite as part of our enhanced standard of cleanliness.
Recently we chose to review our protocol after reading an article in Hotel Business Review. In an April 2021 article the subject of “Guestroom sanitation” was revisited. We believe this article very pertinent to our concerns for our guests here at Stillwaters Chalets. The author, Adrienne Scribner, Principal, Managing Director of the Washington, DC Office, challenged the trend toward incorporating antimicrobial products in our cleaning regimen. Without boring you with her indepth examination of this subject, suffice it to say we came to the same conclusions as this hotel expert. Here are some excerpts from Ms. Scribner:
“There are three levels of cleanliness. Clean, sanitize and disinfect. A clean surface is primarily cleaned with soap and water to remove germs, dirt, and impurities from surfaces, through wiping, scrubbing or mopping… This generally lowers the risk of spreading infection. This concept is constantly reinforced with the idea of washing your hands to prevent the spread of germs and bacteria. Sanitizing will kill germs or offer a level of germ control but does not kill specific germs. Sanitizing reduces the number of mocroorganisms like bacteria, and usually requires a sanitizing agent. A surface cannot be sanitized and disinfected until it is cleaned first. Since the pandemic there has been an uptick in building products-including fabrics incorporating antimicrobial additives to their product lines. “ (This includes paints, counter surfaces, etc).
“Antimicrobials may have negative impacts on human and environmental health. Some antimicrobials are suspected carcinogens or respiratory sensitizers and diseases such as cancer and asthma have been shown to decrease a person’s ability to fight Covid-19. In addition to the direct human health impact, evidence is growing that antimicrobial additives can migrate from the products in which they are incorporated, finding their way into wastewater systems and the larger environment with unknown ecological implications, but with reasonable cause for concern. In a study done by the Center for Disease Control, there was no conclusive evidence that antimicrobials additives actually reduce the spread of disease.”
Our conclusions ran along with this author’s that the focus of a clean room should be a general cleaning with special attention to high-touch areas: vanity area, nightstands, electronic controls, doorknobs, toilet handles and seats, etc. Then to limit any of our guests from worry or anxiety about cleanliness, we provide our guests with an in-room sanitizing wipes that allows them to wipe down high-touch areas they are concerned about.
As part of our Enhanced Care guidelines we include a Low-touch arrival and departure. Part of the charm of Stillwaters Chalets are the owners, Don and Jan, and their enjoyment in meeting each guest upon arrival, and making every effort during their stay to offer friendly care, which may include directions to a favorite eatery, news of a hot fishing spot, a phone number for the best guides on the Kenai, answering any local questions, or just a chance to share stories. However, if any of our guests are uncomfortable with any contact in checking in, we can work to do check-ins over the phone and electronic billing.
Please feel free to call: 907.252.4991Updated 05/04/2021