03/17/2025
**Job Listing: Front Desk Associate**
**Location:** Cobblestone Inn & Suites – Springfield, Colorado
**Position Type:** Full-Time/Part-Time
**About Us:**
Cobblestone Inn & Suites in Springfield, Colorado, is dedicated to providing exceptional service and hospitality to our guests. We pride ourselves on creating a welcoming atmosphere and ensuring all our guests have a comfortable and enjoyable stay.
**Position Overview:**
Cobblestone Inn & Suites is seeking friendly and enthusiastic Front Desk Associates to join our team. The ideal candidates will be the first point of contact for our guests, providing outstanding customer service and ensuring a smooth check-in and check-out process. This role also includes responsibilities related to laundry services, such as washing, drying, folding, and putting away linens and towels.
**Key Responsibilities:**
- Greet guests warmly and assist with check-in and check-out procedures.
- Manage reservations via phone, email, and in-person, providing accurate information about room types and rates.
- Answer guest inquiries regarding hotel services, local attractions, and other information about Springfield.
- Handle guest concerns and complaints professionally, ensuring a positive experience.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
- Maintain the cleanliness and organization of the front desk area.
- Perform laundry duties, including washing, drying, folding, and putting away linens and towels.
- Maintain inventory and supply levels for laundry and front desk operations.
- Must thrive in a fast-paced environment and keep up with the demands of the job.
**Qualifications:**
- High school diploma or equivalent preferred.
- Previous experience in a customer service role is a plus.
- Enjoys working in a fast-paced environment and can adapt to changing priorities.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficiency with computer systems and basic software applications.
- Availability to work flexible hours, including weekends and holidays.
**Benefits:**
- Competitive salary
- Employee discounts on hotel stays
- Opportunities for career growth
- Positive and supportive work environment
**How to Apply:**
Interested candidates should submit their resume to **[email protected]** or apply in person at Cobblestone Inn & Suites, Springfield, Colorado.
Join our team at Cobblestone Inn & Suites, where hospitality meets comfort! We look forward to meeting you!