03/18/2020
Dear Guests,
Tamarack Lodge has decided to close its doors until at least April 10th. This was a difficult decision for us to make because the hospitality business is about lodging guests, not refusing them lodging. But much has happened in little time. State and local officials are working hard to stop the spread of COVID-19. Many of our fellow Californians are being asked to “shelter in place”, not “go to Tahoe”. We know that we must work in conjunction with these efforts rather than in opposition to them. As much as we would like to attract more visitors to our fabulous corner of California, we believe that our duty now is to promote the safety of all by requesting that those coming for a getaway defer their stay with us. Those who have already reserved for today or tomorrow will be welcomed as usual, and those already here are welcome to stay as planned. All reservations from March 19th to April 9th will be cancelled. We will contact you if you are in this group.
We are hopeful that a more complete knowledge of the novel coronavirus will be forthcoming which will allow officials new strategies for containment. But we are also planning to offer our guests a safer space here. When we reopen we will offer “self check-in”. This means that our guests won’t have to have any contact with Tamarack staff to gain access to their room; your smart phone will become your key. Since we are a motel, there are no inside hallways to navigate, which is a big plus. Finally, we will have new housekeeping protocols in place, to insure the lowest possible risk of transmission of any pathogen to our guests, our staff, or ourselves.
We hope you will fight this same fight with us. It is going to hurt, and indeed it is already hurting badly, even if we are not sick. When it becomes reasonable to travel again for leisure and for vacation, we hope you’ll come back and stay with us again. We’ll need you then more than ever.
Thank you for your understanding and for your support.
Sincerely yours,
Frédérique & Gerard Fenech