Comfort Inn & Suites

01/06/2022

This Front Desk position along with all other front desk duties, will require:

Personally greet all Guests upon their arrival at the hotel in a professional, courteous manner according to hotel policy.
Register Guests, take phone calls, make reservations, and check out guests in an accurate, timely and polite manner.
Compute bill and collect payment methods including cash and credit card transactions according to hotel policy.
Must be computer literate and able to take a common sense approach to every situation.
Act as concierge answering inquiries pertaining to hotel services, registration of Guests, and shopping, dining, entertainment and travel directions.
Communicate effectively, multitask, and handle time sensitive tasks under pressure.
Display a positive and consistent team oriented demeanor at all times by maintaining clear channels of communications open with upper management, fellow employees, and Guests in compliance with Company policies.
Follow procedures for notifying the proper company management level employees and civil authorities in the event of an emergency or anticipated emergency.
Will only hire someone with a positive, outgoing personality and exceptional customer service!

08/15/2021

The purpose of this position is to ensure the cleanliness of rooms and public spaces. The Room Attendant/Housekeeper position will come in contact with guests and will need to have positive-guest interactions. Housekeeping Associates play an important role for our home-away-from home experience for each of our guests every day.

03/19/2019

The floor supervisor reports to the assistant housekeeper. They are responsible for the final condition of the guestrooms on the floors allocated to them. His/her duties are:-

Issue floor keys to room attendants
Supervise cleaning on the allotted floors and areas- including guestrooms, corridors, staircases, floor pantries of the allotted floors
Inspection of cleaning in rooms and coordination of the work in fllors
Supervise handling of soiled linen to laundry and requisitioning of fresh ones from housekeeping
Report maintenance work on the floor
Supervise spring cleaning.
Coordinate with room service for tray clearance.
Maintain par stock for the respective floors.
Facilitate provision of extra services to guests such as baby sitters, hot water bottles, other guest requests.
Report any safety or security hazard to the security department.
Check on scanty baggage
Prepare housekeeping status reports.
Inform the front office about ready rooms
Ensure services offered to VIPs are of highest standards.

5) Public Area Supervisor:-
The public area supervisor reports to the assistant housekeeper. He/ she is responsible for cleaning and inspection of the front of the house areas such as entrance, lobby, guest corridors and so on. His/her duties are:-

Ensure that all public areas and other functional areas are kept clean at all times.
Ensure all maintenance jobs are attended in coordination with the maintenance department.
Ensure all flower arrangements are placed in appropriate places in public areas.
Ensure banquet halls and conference halls are kept ready for functions and conferences.

06/21/2015

Happy Father's Day from the staff at the Sleep Inn & Suites!

02/04/2015

NATIONAL HOMEMADE SOUP DAY National Homemade Soup Day is observed annually on February 4th. Before the era of modern transportation, soup was a product of regionally available foods. For this reas...

02/03/2015

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Learn more about Sleep Inn® hotels at http://chh411.com/1reddEY This Sleep Inn Dream Better Here music video is titled - ""The Sleep Inn Song"". Watch this m...