07/10/2026
A hotel hero is someone who goes above and beyond in a true time of need—putting their own interests last to aid a guest, colleague, or property during a difficult situation or unexpected event. Do you know a team member like that? Nominate them for the 2027 Hotel Hero Award! 🏆
Daniel De La Cruz, maintenance employee at the Ramada Santa Barbara, and 2026 Hotel Hero Award recipient, is a dedicated hospitality professional with more than 16 years of service who is known for his reliability, care for others, and quiet leadership. His impact extends far beyond daily operations. Through quick thinking and selfless action, Daniel has saved multiple lives, including rescuing a child from a pond and performing the Heimlich maneuver on a choking guest. His courage and compassion exemplify the true “Hotel Hero” spirit.
The hotel industry thrives because of the incredible people who make hospitality their passion. Nominate your hotel hero by July 17: https://ahla.secure-platform.com/a?utm_campaign=10530738-GM%20and%20STARS%20Awards&utm_medium=email&_hsenc=p2ANqtz-_L6GLc0yR9PMUGmuHBhkpHw8ygkJ6fyjg1PXOpitJvUd6kb8ls32ht3GDssnS3cXisqkZVq6s4V3EB_qnVYfqR8-XUyA&_hsmi=420960445&utm_content=420960445&utm_source=hs_email
➡️ Questions? See our nomination guide: https://content.ahla.com/hubfs/2026%20GM-2027%20Stars%20Awards%20Nomination%20Guide%20052126-1.pdf?utm_campaign=10530738-GM%20and%20STARS%20Awards&utm_medium=email&_hsenc=p2ANqtz--iDXX9U_JYRTg0DPQoLMDgSOgB6OhoD81us-T_uxpKTPGYVgvdteVvcpaYftChZxte4bl9rWXZhbWB7HAmohnqowu01A&_hsmi=420960445&utm_content=420960445&utm_source=hs_email