07/07/2020
Update from us....
With South Africa now in level 3 for our COVID-19 lockdown and domestic business travel now a possibility, we at Hilltop Garden Cottage will be able to open our doors as of the 13th July 2020.
This is due to the fact that the cottage is a stand alone garden cottage, and we can provide a 'no-contact' entrance and exit for all our guests.
We will have new protocols in place that are in alignment with both Airbnb and local government legislation.
Airbnb has provided all hosts around the world with a 5 step cleaning process which involves the following:
1. Prepare: the cleaner is to allow recommended time before entering the cottage after a guest has left; wash hands and kit up in protective gear; enter cottage and ventilate the space.
2. Clean: Using sanitized cleaning equipment, move through the cottage and clean. Remove linen, dust and debris from cottage. Linen is to be washed at the highest recommended heat settings, and all dust and debris is to be bagged and disposed of separately.
3. Sanitize: Once all surfaces are clean, sanitize and allow to air dry.
4. Check: Double check that frequently touched surfaces have been sanitized.
5. Reset: Wash hands and put on clean gloves, mask and protective gear before refilling guest supplies, towels and linens.
To support our guests with their own personal proactive sanitizing, will be provide the following:
- Disposable paper kitchen towels
- Disposable gloves
- Multi-surface cleaner
- Disinfectant wipes or spray
- Antibacterial hand sanitizer
- Extra hand soap
During our guest's stay, the cottage will not be serviced. This is intentional so as to avoid any potential cross-contamination between staff entering the cottage space to clean.
Due to the added labour involved in ensuring our guest's and staff's safety, we will have a day in between the arrival and departure of each guest.
Phew!......That was a mouthful.... but we hope this info has provided you with all you need to know to feel safe during your stay with us.
We look forward to hosting again.
It's been waaaayyyy too long!
Kim & Fifa
😀