09/06/2020
We are really excited to welcoming you back😊😊
Louisville Guest Lodge will be accommodating Business & Essential Services.
The following protocols must be adhered to in any Louisville Guest Lodges which has been booked, in part or in its entirety, as assisting business and essential service workers with accommodation.
Louisville Hotels in solidarity with government and the fight against the spread of Covid-19 will make all the Guest Lodges available for these purposes.
Screening: These individuals are not necessarily Covid-19 positive, but must be screened on arrival in accordance with the Louisville Hotels screening procedure. Every time a guest checks in to the Lodge, their temperatures are taken and recorded. The same is be done for working Louisville Guest Lodge staff.
In order to prevent an infected person from checking into the Lodge guests will be required to:
• complete and sign a questionnaire
• allow their temperature to be scanned with a thermal scanner
• all guests and staff members must wear their masks at all times.
If a guest’s temperature falls within the normal range and they do not show any symptoms they will be required to sanitise their hands and proceed to check-in.
If a guest’s temperature is high (actual temperature at screening should not exceed 37.5 degrees Celsius) and/or they have symptoms of the virus they will be disallowed to check-in and will be referred to a medical facility.
Check-In: All items on the front desk (pen, registration form and room key) and the hands are sanitised, in front of the arriving guest, prior to any guest interaction. Guests are required to sanitise hands and credit cards, prior to interaction. The speed point machine is sanitised before and after every use. No cash will be accepted during this time. Credit card and cleared EFT payments only.
Guest behaviour: Guests are allowed to leave their rooms to go to their respective places of work and return.
Guests may make use of the thatch and swimming pool while observing strict social distancing practices. Social distancing applies to all public areas throughout a guest’s stay. Visitors are strictly prohibited.
Room cleaning: The hotel staff clean each room every day and exchange linen.
Where guests have checked out and departed, rooms are cleaned and sanitised.
For Bookings and Enquiries please contact us on 083 454 9906
