Back to Basics Hospitality

Back to Basics Hospitality Foundational Hospitality Training

📆 Reservation
🛎 Front Office
🏠 Housekeeping

15/06/2026

Is your front desk creating the first impression your guest will remember? 🛎

At Back to Basics Hospitality, we analyse your front desk processes, prepare your team with improved roles and SOPs, and implement hands-on training to ensure smooth check-ins and confident guest interactions.

Are you ready to strengthen your front office performance?

🌐 Visit our website at www.backtobasicshospitality.com
📧 Email us at [email protected]
📞 Call us at +27 61 848 6362

Is your housekeeping team delivering the spotless experience your guests expect? 🧹At Back to Basics Hospitality, we stre...
11/06/2026

Is your housekeeping team delivering the spotless experience your guests expect? 🧹

At Back to Basics Hospitality, we strengthen your housekeeping operations by:

🔍 Analysing – We review workflows, identify missed cleans, delays, and service gaps.
⚒️Preparing – We refine roles, improve communication, and develop clear SOPs.
👥 Implementing – We provide hands-on training and structured daily tasks to ensure consistent room standards.

Are you ready to raise your housekeeping standards and impress every guest who walks through your doors?

🌐 Visit our website at www.backtobasicshospitality.com
📧 Email us at [email protected]
📞 Call us at +27 61 848 6362

Is your reservations process securing bookings or slowing them down? 📞At Back to Basics Hospitality, we streamline reser...
09/06/2026

Is your reservations process securing bookings or slowing them down? 📞

At Back to Basics Hospitality, we streamline reservations to ensure every booking Is handles smoothly.

Ready to turn enquiries into confirmed stays?

🌐 Visit our website at www.backtobasicshospitality.com
📧 Email us at [email protected]
📞 Call us at +27 61 848 6362

Your guests notice everything. Do you?Our Mystery Guest service places Back to Basics Hospitality inside your hotel as a...
27/05/2026

Your guests notice everything. Do you?

Our Mystery Guest service places Back to Basics Hospitality inside your hotel as a guest, offering an unbiased view of service standards and the overall guest journey.

🔍 Objective insight
📝 Honest evaluation
📈 Clear actions for improvement

Visit www.backtobasicshospitality.com and discover what your guests experience every day.

18/05/2026

Did you know your Housekeeping department is a core factor of your hotel?

We analyse workflows, prepare clear SOPs, and implement hands-on training that turns every guest interaction into a seamless, memorable experience.

Exceptional service starts here.

🌐 www.backtobasicshospitality.com
📧 [email protected]
📞 +27 61 848 6362

Are long queues at check-in affecting your guests’ first impression? 🛎️We analyse your front office workflows to pinpoin...
14/05/2026

Are long queues at check-in affecting your guests’ first impression? 🛎️

We analyse your front office workflows to pinpoint delays and bottlenecks, streamline roles and processes for smoother operations, and train your team to handle check-ins efficiently and confidently every time.

Fast, friendly, and flawless front desk service, because first impressions matter.

🌐 Visit our website at www.backtobasicshospitality.com
📧 Email us at [email protected]
📞 Call us at +27 61 848 6362

Is your housekeeping roster working for you, or is it slowing your team down? 🧹1️⃣ Analyse: Review housekeeping rosters,...
12/05/2026

Is your housekeeping roster working for you, or is it slowing your team down? 🧹

1️⃣ Analyse: Review housekeeping rosters, workflows, and task allocations to find inefficiencies
2️⃣ Strategise: Streamline shifts, clarify roles, and set clear SOPs
3️⃣ Implement: Train staff on-site, create daily task lists, and ensure consistent, spotless service ✅

Do you want to optimise your housekeeping and boost your teams performance?

🌐 Visit our website at www.backtobasicshospitality.com
📧 Email us at [email protected]
📞 Call us at +27 61 848 6362

Ever feel like your bookings could be smoother? 📅At Back to Basics, we help your reservations team shine with our 3-stag...
19/04/2026

Ever feel like your bookings could be smoother? 📅

At Back to Basics, we help your reservations team shine with our 3-stage approach:

1️⃣ Analyse: Spot booking errors, delays, and process gaps
2️⃣ Strategise: Clarify roles, streamline tasks, and set clear SOPs
3️⃣ Implement: Train your team, create daily task lists, and improve guest communications ✅

Are you ready to turn every booking into a perfect guest experience?
🌐 Visit our website at www.backtobasicshospitality.com
📧 Email us at [email protected]
📞 Call us at +27 61 848 6362

15/04/2026

Every hotel has the potential to run smoother and deliver unforgettable stays.

We analyse, prepare, and implement strategies that strengthen your team, optimise operations, and delight guests from check-in to check-out.

🌐 www.backtobasicshospitality.com
📧 [email protected]
📞 +27 61 848 6362

Address

Waterfall Point Office Park, Building 2, Cnr Waterfall & Woodmead Drive
Midrand
1682

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

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