Otelier

10/13/2026

Lodging tax may be the least glamorous line on the P&L – and one of the riskiest.

Rates change, jurisdictions multiply, exemptions get keyed in with no paper trail. By the time anyone spots the gap, it’s an audit finding or money left on the table.

That’s why we’re proud to launch an industry-first two-way integration with , a leader in global tax and compliance, built to help hotel finance teams file and pay the right amount of lodging tax – every property, every jurisdiction, every month.

Here’s what it does:

📌 Sends daily revenue and exemption details from Otelier Rec to Avalara to automate sales and lodging tax return preparation, filing and remittance
📌 Flags any gap between Avalara’s verified rates and the rates in your PMS so your team can fix it before filing, not after
📌 Adds a new workflow that records a reason for every tax-exempt line item, closing the loop between the PMS, rate verification and exemption management

🗣️ “By connecting Otelier Rec with Avalara, we’re giving operators a way to validate tax data daily, automate compliance workflows, reduce manual work, and eliminate discrepancies before they become costly issues.” – Russ Meek, Product Leader, Otelier

For all the details: https://hubs.ly/Q04z_LsX0

10/07/2026

Big news at Otelier: We’re excited to welcome Chris Sigala as our new CEO!

Chris brings more than 15 years of experience building and scaling software businesses. He joins us to lead Otelier through its next phase of growth and help hoteliers get more value from their data.

In Chris’s words 🗣️ “Hotel operators are drowning in information but starved for answers they can trust. I’m excited to partner with our customers to build the future of hospitality on a foundation of trusted data.”

We’re also grateful to Rob Lawrence for his leadership over the past two years. Rob helped bring several solutions together into the unified hospitality data platform Otelier is today, accelerated our go-to-market strategy, and advanced customer and revenue growth initiatives. We wish him all the best in what’s next.

Read more about the news at the link in the comments below 👇

09/09/2026

Revenue opportunities extend far beyond the guestroom.

By applying proven revenue management strategies to F&B, spa, golf and other outlets, revenue managers can help turn ancillary departments into more powerful profit drivers.

Explore five practical steps for optimizing total hotel revenue – from forecasting demand and introducing dynamic pricing to creating smarter packages and measuring profitability.

Revenue teams: Read Jason Freed's latest blog, "5 Steps to Optimizing Hotel Revenue Beyond Rooms" 👉

Five practical ways revenue managers can apply proven strategies beyond rooms to drive total hotel revenue and profitability

09/01/2026

We’re excited to announce a new partnership with Highline Hospitality Partners, a data-forward ownership group with 21 hotels and approximately $1.7 billion in hospitality assets under management.

Otelier will centralize and normalize financial and operational data from across Highline’s management company partners and disparate tech systems – creating a trusted data foundation for its entire portfolio.

Highline can feed that clean, granular data into its own data warehouse and broader analytics ecosystem while also using Otelier IntelliSight for out-of-the-box dashboards and reports. The result: greater flexibility to analyze performance, accelerate AI development and efficiently scale as new hotels are added.

Read the full announcement to learn how Highline is building the data infrastructure for its next stage of growth: https://hubs.ly/Q04w3DlH0

08/26/2026

We’re headed to DC for the third annual Destination AI Hospitality Summit!

In just a few years, the Destination AI team has built an important gathering around one of hospitality’s most pressing questions: How can we turn the promise of AI into practical tools that make a difference for hotel teams?

Otelier is proud to sponsor this year’s event. Russ Meek and Jason Freed will be there to learn how hoteliers across disciplines want to use AI, and what capabilities around data access and business intelligence could revolutionize their work. As a product leader, Russ will bring those insights directly into discussions shaping Otelier’s roadmap.

Attending Destination AI? Stop by our table or message Russ or Jason to find time on their calendars. We’ll see you September 29–30!

07/29/2026

Heading to Hotel Data Conference? We'll see you there! 🎸

Stop by the Otelier booth to see how hotel leaders are turning fragmented data into smarter decisions.

Whether you're looking to improve visibility across your business, uncover new revenue opportunities, or simplify hospitality budgeting and forecasting, we'd love to show you what's possible.

✅ Meet the team.
📊 Catch Jason Freed's presentation on the 2026 Hotel Operations Index.
🎹 And while you're there... ask us about what might just be the hottest after-hours event at HDC.

See you in Nashville!

07/16/2026

Hey you❗The 1980s called and wants their manila envelopes back!

And their paper, ink, filing cabinets, banker's boxes, and storage units, too.

Hoteliers, there's a better way.

DigiAudit by Otelier moves your night audit reports securely to the cloud – making them instantly searchable, easy to retrieve, and automatically routed for review and approval.

Adopting paperless night audit is one of the simplest operational improvements a hotel can make and the foundation for a more modern back office.

For a limited time, we're offering special promotional pricing to help hotels make the switch. Learn more: https://hubs.ly/Q04pPT680

06/24/2026

6,100+ hospitality professionals. Hundreds of technology providers. Countless conversations about AI, data, operations, and what's next for the industry.

HITEC 2026 felt like a turning point – and Otelier was excited to be right in the middle of it.

Fresh off her fourth HITEC, Otelier's Shelby Walsh captured the vibe in a blog, recapping the biggest themes, trends, and conversations shaping hospitality technology.

From crowded exhibit halls and nonstop meetings to memorable nights along the River Walk, San Antonio delivered one of the most memorable HITECs yet!

Check out our full recap: https://hubs.ly/Q04mv03Q0

06/11/2026

Ready to Finally Go Paperless? 🗄️

If your hotels are still storing night audit reports in manila envelopes, filing cabinets, or bankers' boxes, it's time for a better way.

At HITEC 2026, see how DigiAudit helps hotel teams centralize, organize, and access critical night audit documentation in the cloud.

With DigiAudit:
✔ Hotels are always prepared for internal and external audits
✔ Property leaders start the day with the information they need
✔ Above-property teams gain visibility into daily operations
✔ Night audit reports are securely stored and searchable from anywhere

💥 ALSO, new promotion just dropped: Sign up for DigiAudit before June 30, 2026, and get 2 months free.

Stop by HITEC Booth #2431 to see how hotel organizations are eliminating paper and creating more efficient audit and reporting processes. Get a timeslot on your calendar now 👉 https://hubs.ly/Q04l3yPj0

06/10/2026

Every budget variance has a story behind it.

The challenge for hotel owners and operators has always been capturing that story and sharing it with the right stakeholders.

That's why we've introduced , a new enhancement to Otelier TruePlan that brings commentary, accountability, and collaboration directly into the budgeting and forecasting process.

Property leaders can explain performance variances, forecast changes, market conditions, labor challenges, and operational trends within the platform, while above-property teams can review and respond to feedback across the portfolio.

Critique is part of a series of enhancements to TruePlan designed to help hotel teams simplify budgeting and improve forecast accuracy as we prepare for a more collaborative and efficient 2027 planning season.

Read the announcement: https://hubs.ly/Q04kZ3jt0

And if you'll be at HITEC next week, book time at booth #2431 to see Critique and the latest TruePlan innovations in action: https://hubs.ly/Q04kYVFs0

New Critique functionality and workflow enhancements help hotel operators improve forecasting accuracy, collaboration, and accountability across their portfolios.