Otelier

06/24/2026

6,100+ hospitality professionals. Hundreds of technology providers. Countless conversations about AI, data, operations, and what's next for the industry.

HITEC 2026 felt like a turning point – and Otelier was excited to be right in the middle of it.

Fresh off her fourth HITEC, Otelier's Shelby Walsh captured the vibe in a blog, recapping the biggest themes, trends, and conversations shaping hospitality technology.

From crowded exhibit halls and nonstop meetings to memorable nights along the River Walk, San Antonio delivered one of the most memorable HITECs yet!

Check out our full recap: https://hubs.ly/Q04mv03Q0

06/11/2026

Ready to Finally Go Paperless? 🗄️

If your hotels are still storing night audit reports in manila envelopes, filing cabinets, or bankers' boxes, it's time for a better way.

At HITEC 2026, see how DigiAudit helps hotel teams centralize, organize, and access critical night audit documentation in the cloud.

With DigiAudit:
✔ Hotels are always prepared for internal and external audits
✔ Property leaders start the day with the information they need
✔ Above-property teams gain visibility into daily operations
✔ Night audit reports are securely stored and searchable from anywhere

💥 ALSO, new promotion just dropped: Sign up for DigiAudit before June 30, 2026, and get 2 months free.

Stop by HITEC Booth #2431 to see how hotel organizations are eliminating paper and creating more efficient audit and reporting processes. Get a timeslot on your calendar now 👉 https://hubs.ly/Q04l3yPj0

06/10/2026

Every budget variance has a story behind it.

The challenge for hotel owners and operators has always been capturing that story and sharing it with the right stakeholders.

That's why we've introduced , a new enhancement to Otelier TruePlan that brings commentary, accountability, and collaboration directly into the budgeting and forecasting process.

Property leaders can explain performance variances, forecast changes, market conditions, labor challenges, and operational trends within the platform, while above-property teams can review and respond to feedback across the portfolio.

Critique is part of a series of enhancements to TruePlan designed to help hotel teams simplify budgeting and improve forecast accuracy as we prepare for a more collaborative and efficient 2027 planning season.

Read the announcement: https://hubs.ly/Q04kZ3jt0

And if you'll be at HITEC next week, book time at booth #2431 to see Critique and the latest TruePlan innovations in action: https://hubs.ly/Q04kYVFs0

New Critique functionality and workflow enhancements help hotel operators improve forecasting accuracy, collaboration, and accountability across their portfolios.

06/05/2026

The headlines coming out of this week's NYU Conference were overwhelmingly positive: stronger demand, improving forecasts, and signs that a recovery is occurring in the mid-markets.

But does stronger revenue automatically translate to stronger profitability?

In his latest CEO Perspective, Otelier CEO Rob Lawrence explores several of the biggest questions facing hotel owners and operators today:

📌 Why profitability – not demand – will be the industry's biggest challenge in the second half of 2026
📌 What the FIFA World Cup is teaching hoteliers about pricing strategy and compressed booking windows
📌 How AI is creating new sources of demand while raising new questions about labor and operating costs

The outlook is improving. The challenge now is turning revenue growth into sustainable profitability.

Read the full blog: https://hubs.ly/Q04kj6Rk0

Stronger demand and the World Cup are creating optimism across hospitality, but rising costs and questions around AI present difficult decisions ahead.

06/02/2026

How many systems do you log into each day to understand how your hotels are performing?

For many operators, the answer is too many.

At HITEC, the Otelier team will demonstrate how hotel organizations are centralizing data from PMS, POS, labor, accounting, benchmarking, guest feedback, and hundreds of other systems into one trusted platform.

With more than 440 active integrations, Otelier helps hoteliers spend less time gathering data and more time acting on it.

Visit Booth #2431 to see how centralized data can support smarter decisions across your organization.

Grab a timeslot at HITEC today 👉 https://hubs.ly/Q04jNFhS0

05/29/2026

Most hotel teams have access to more data than ever before.

So why do so many still struggle to make faster, more confident decisions?

In our latest conversation, Jeremy Gilston of Woodworth Group discusses how hotel owners, investors, and advisors use data to understand market performance and make smarter investment decisions.

🗣️ "Data is gold, but you have to make meaning of it. You have to pull it together and come up with the big picture."

Watch the full interview to hear Jeremy's perspective on the future of hotel data, the untapped potential of guest review analytics, and how AI could help operators turn human sentiment into actionable insights.

https://hubs.ly/Q04jlQs80

05/21/2026

Heading to HITEC 2026? We'll be there!

The hospitality tech conversation is moving fast – and data is at the center of it all.

At Booth #2431, the Otelier team will be showcasing the latest updates to our hospitality data platform, including enhancements to TruePlan and IntelliSight – helping hotel teams across operations, revenue, finance, and IT centralize and normalize data to improve efficiency and make smarter decisions. We’d love to connect!

📍 HITEC | San Antonio
📅 June 15–18
➡️ Book a time: https://hubs.ly/Q04hy12g0

05/18/2026

Happy Night Auditor Appreciation Day‼️ Today, we’re proud to recognize five incredible hospitality professionals selected from nominations across the industry as part of Otelier’s 2026 Night Auditor Appreciation Day celebration.

These team members represent the dedication, reliability, and heart that keep hotels running smoothly long after most guests have gone to sleep.

🏆 2026 Night Auditor of the Year
Alfredo Minano – Hampton Inn & Suites Keller Town Center
Nomination notes: “One of the most dedicated Night Auditors I have had the privilege of working with… he has never called off and consistently demonstrates exceptional reliability and commitment.”

🎉 Finalists
• Alice Raymond – TownePlace Suites Long Island City
Nomination notes: “She has been the backbone of our entire team… and has saved our hotel a lot of money while preventing potential losses.”

• Sarah Hughes – Sleep Inn & Suites Park City - Wichita North
Nomination notes: “She has been recognized many times for her cheerfulness and willingness to always do anything for a guest at any time of night.”

• Henry Fong – Fairfield Inn Chelsea
Nomination notes: “Henry completes income audit procedures and assists heavily with month-end reporting – always timely and accurate.”

• Dushan De Mel – HYDE Perth
Nomination notes: “He consistently shows strong leadership, remains fully engaged in daily operations despite working overnight, and genuinely cares for guests.”

Thank you to every night auditor working behind the scenes to support guests, teams, and hotel operations every single night. Hospitality would not function without you.

05/15/2026

Night auditors do so much more than balance reports and close out the day. They create memorable guest experiences and often become the personality and heartbeat of a hotel after hours.

On Monday, we encourage hotel leaders and property managers across the industry to recognize the night auditors who make a difference at their properties. Find ways to celebrate, as well as a form to nominate your standout team member for Night Auditor of the Year, at the link in the comments.

We'll draw gift basket winners and announce the 2026 Night Auditor of the Year on Monday afternoon. Stay tuned to this channel to see the winner!

05/14/2026

Hotel operations don’t stand still – and neither does our product team.

Throughout Q1, Otelier released a wide range of enhancements across IntelliSight, TruePlan, Rec, and OpsPack designed to help hotel teams:
• centralize data
• simplify workflows
• improve forecasting visibility
• reduce manual effort
• make faster operational decisions

Behind every enhancement is a large Product and R&D organization working closely with hoteliers to solve real operational challenges across finance, operations, and revenue.

Take a look at some of the customer-facing enhancements released so far this year.
👉

From forecasting to business intelligence, Otelier continues enhancing its platform to help hotel teams operate more efficiently and make faster, data-driven decisions.